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Game Operations Intern

Location: London, UK

Contract:

Salary: Not specified

Work type: Not specified

Posted: Today

Deadline: Open

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This role involves tracking global product performance metrics, building financial revenue models, and conducting market research on monetization trends to support the growth and strategic evolution of Level Infinite's mobile gaming portfolio.

About the Hiring Team

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.

We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

What the Role Entails

1. Product Performance Analysis
a. Track and analyze key metrics including DAU, MAU, ARPDAU, retention, revenue, and UA efficiency
b. Build structured monthly and quarterly product performance reports
c. Conduct cohort analysis and trend breakdowns (region / platform / monetization split)
d. Benchmark performance against top competitors (e.g., Block Blast, Vita Mahjong, etc.)

Financial & KPI Modeling
a. Assist in revenue forecasting and scenario modeling
b. Build simple financial models to estimate impact of:
Feature launches, Monetization changes, UA scale-up, IP collaborations
c. Analyze LTV vs CPI dynamics and payback periods

Market & Strategy Research
a. Research market trends in casual, hybrid-casual, and GaaS models
b. Analyze product evolution paths (e.g., Endless vs Level-based, IAP vs IAA hybridization)
c. Study monetization systems (battle pass, gacha systems, subscription, etc.)
d. Track competitor updates and strategic shifts

Who We Look For

1. Currently pursuing or recently graduated in: Economics, Finance, Data Science, Statistics, Computer Science, Business, or related fields.
2. Strong analytical skills and comfort working with data
3. Proficient in Excel / Google Sheets
4. Basic understanding of SQL is a plus
5. Strong logical thinking and structured writing skills
6. Passion for mobile games (casual / hybrid casual preferred)
7. Self-driven, detail-oriented, and able to work independently

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

How to apply

Apply directly through the company website. Clicking the link below will open the application page in a new window.

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Location: Shenzhen, China

Industry: Digital & Technology

Tencent is a global technology powerhouse headquartered in Shenzhen that leverages a diverse ecosystem of social communications, world-class video game publishing, and enterprise cloud services to drive digital transformation and connect over a billion users worldwide.

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