Tencent

IT Solutions Consultant role supporting cloud infrastructure, business analysis, stakeholder management, and IT solution delivery for Tencent's Europe Gaming business.Business UnitCloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.What the Role EntailsServe as a subject matter expert in both IT and business domains, identifying, understanding, and defining customer needs, objectives, and business requirements.Collaborate with global IT teams and local operations teams abroad to deliver optimal IT and cloud infrastructure solutions for Tencent's Europe Gaming business.Offer professional technical advisory and support to our Europe business, encompassing solution preparation and evaluation, Proof of Concept (POC), demonstration, and professional service delivery.Drive the adoption of existing IT solutions within the business based on need and value, representing feedback from the business to the IT department.As a key member of Tencent Europe IT team, coordinate business demand and IT requirement review meetings, producing high-quality reports on business requirements and other essential IT documentation.Regularly engage with relevant cross-functional stakeholders (business and IT in both HQ and Overseas), to manage expectations and provide updates on product and project status.Continuously enhance IT product and solution management processes, focusing on improving Speed to Market through initiatives such as process optimization, automation, self-service, and supportability.Define and deliver quantitative and qualitative data-driven analytics and metrics to drive and measure product capabilities adoption, customer satisfaction, and continuous improvements.Who We Look ForSelf-motivated, articulate, and passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.Love satisfying customers with a state-of-the-art cloud solution, automation, realizing ideas, building services, and unlocking the potential of new technology!Collaborative, independent, insistent, flexible, and open-minded. And you see no conflict in any of these things.Knowledgeable, resourceful, and show initiative. You always keep the customer’s objectives in mind.Positive by nature, a great team player, and both dependable and autonomous.Customer-oriented and could work at a very fast pace.Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Posted 8 days ago

Data Product Management role developing AI and BI data platforms, managing product delivery, and designing data-driven solutions for global game studios.About the Hiring TeamLevel Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.What the Role EntailsResponsibilities：1. Establishing overseas data product system, including: AI Agent, data BI, data analysis, self-service analysis and other data application platform by communicating with global game R&D Studios and analysing global game data and application scenario features.2. Coordinating with Dev&Design teams, controlling project implementation and final results, optimizing products design and operation to achieve game data solution value.3. Communicate and connect with customers, understand their needs, and provide targeted solutions.Who We Look ForQualifications:1. Strong English communication and understanding skills, ability to effectively collaborate across teams, ability to understand and explore the actual usage requirements of overseas users and design reasonable product solutions.2. Master degree, with basic knowledge of statistics, computer fundamentals, data mining, information management and product design.3. Have experience in product management, product design, UI/UX and data analysis, with an understanding of data mining or NLP applications.4. Proficiency in SQL, familiar with Axure/Figma design, understanding of interaction visualization principles, familiar with Tableau or other BI visualization & self-service analysis tools.5. Excellent logical thinking and analytical skills, love game industry, strong anti-stress ability and self-drive, entrepreneurial spirit, and ability to grow quickly.6. Proficiency in both English and Mandarian will be a plus.Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Posted 8 days ago

Software Engineering Intern role supporting the design, development, and maintenance of Level Infinite PASS unified account systems and related development tools.About the Hiring TeamLevel Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.What the Role Entails1. Participate in the client architecture design and iterative implementation of Level Infinite PASS unified account;2. Assist in the design and implementation of supporting tools for Level Infinite PASS unified account;3. Participate in the development, maintenance, documentation, and business support of related products.Who We Look For1. Bachelor’s degree or above in Computer Science, Software Engineering, or a related technical field, with an expected graduation date between June 2026 and December 2027.2. Have a good foundation in computer theory, and a basic understanding of client debugging and performance optimization;3. Have development experience in at least one programming language, including but not limited to: Java, C#, Objective-C, C/C++;4. Experience in Unity/Unreal or other game engine development is preferred;5. Responsible and passionate, with good team collaboration and communication skills.Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Posted 8 days ago