IT & AI Solutions Intern

A 12-month AI-focused IT internship at MetLife supporting the development, testing, and deployment of enterprise AI solutions while gaining hands-on experience with modern AI tools and systems integration.

The Opportunity 

MetLife UK is expanding how we use Artificial Intelligence to support our customers, colleagues, and business operations. We are looking for an early career IT Intern (12-month fixed term contract) to support the delivery of AI enabled solutions, ranging from Microsoft Copilot and agentic AI through to the enterprise IT foundations required for more complex, scalable solutions.

This role is ideal for someone at the start of their technology career who is curious about AI, enjoys learning how systems fit together, and wants hands on experience working on real production solutions rather than isolated experiments.

You will work alongside experienced IT, data, and business colleagues, gaining exposure to both modern AI tooling and the core IT disciplines that make enterprise grade AI possible.

Key Responsibilities 

• Support the design, build, and testing of AI enabled solutions across MetLife UK, including: 

  1. Agentic AI and workflow automation

  2. Productivity and business process enhancements 

• Assist with the technical components that underpin enterprise AI solutions, such as: 

  1. Integrations with existing systems and data sources

  2. Identity, access, and security considerations

  3. Environments, configuration, and deployment support

• Work with senior engineers and architects to understand how AI solutions scale from proof of concept to enterprise-ready services 

• Help document solution designs, technical decisions, and operational considerations in line with internal governance and regulatory expectations 

• Participate in testing, issue investigation, and continuous improvement of AI tools already in use 

• Learn how AI is applied responsibly and safely in a regulated insurance environment, including data protection, risk, and control considerations 

• Collaborate with colleagues across IT, data, and the business to translate real operational needs into technical solutions

Required Qualifications 

• Completed a Science based Bachelor’s degree such as Computer Science, or related discipline (we will give preference to students academically involved in computer science, information technology, information systems, computer engineering, mathematics)

• Comfortable using Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)

• Strong written communication skills, you will write prompts, instructions, and documentation every day

• Logical, structured thinking, able to break a process into steps and spot where automation could help

• Able to commit to a 12‑month Internship (with potential for extension or graduate opportunities)

Preferred Qualifications 

• Strong technical curiosity and entrepreneurial mindset

• Excellent problem solving and analysis skills

• Ability to work independently as well as in a team environment

• Relevant campus involvement, work experience, and/or community service experience

• Working understanding of AI concepts and experience applying productivity tools as part of their day-to-day work to support effective data driven work and delivery effectiveness

• Experience with Microsoft Copilot Studio or Power Platform

• Familiarity with Claude, ChatGPT, or any prompt engineering practice

• Basic understanding of how APIs or integrations work

• Experience in insurance, financial services, or a regulated industry

Benefits We Offer
MetLife UK offers a range of benefits to deliver value to our employees and their families, supporting their health, wellbeing and financial security. Our flexible benefits offering provides freedom, choice, and flexibility in the way that you receive your benefits to better suit your lifestyle, meet some of your practical needs, and provide advantages in terms of tax and National Insurance savings.

Our core benefits include 9% employer pension contributions with up to 4% matching available, comprehensive private medical insurance, income protection insurance, and life insurance. We offer a host of additional benefits that you can choose to buy including critical illness/dental/travel/gadget insurance, annual leave buy/sell, partner life insurance and more. All employees receive a £20 benefits allowance per month to spend on any additional benefits they select. 

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.