Graduate Technical Services Manager - Facilities Management

Supports the delivery of technical building services, engineering compliance, and facilities management across a commercial property portfolio.

Key Interfaces

• Commercial Property Management colleagues

• Directors and colleagues throughout the UK business

• Clients – including Landlords, Investors, and External Asset Managers

• Tenants and Occupiers

• Statutory and enforcing bodies

• Other external agencies and required

• Contractors

Core Function

Lambert Smith Hampton is a leading UK provider of Property Management and Facilities Management services acting as managing agent for some of the UK’s leading investors and occupiers.

This Job description covers the requirements of a Graduate Technical Services Manager (TSM) to support the wider in house Technical and Engineering Services Team.

The Graduate Technical Service Manager will be a key member of the Technical Services and FM team, with a key role in implementing a growing service line within the business.

Responsibilities 

Technical Lead: Support the other Technical Services Managers as subject matter expert for all technical service delivery across the LSH managed portfolio including offices, industrial and retail.

• Providing technical advice and operational support to the FM team and clients.

General: Support the TSM team with the following tasks:

• Procurement and tendering

• Contract administration

• Contractor management

• Asset Registers including asset verification exercises

• 5-10 Planned Preventative Maintenance plans

• Plant replacement plans including financial appraisals

• Review and manage engineering business risk

• Oversee tenant fit outs/provide technical support

• Management of High Voltage and Low Voltage Safe Systems of Work

• Warranty and defect management.

Term Consultancy: to support with the LSH Term Consultancy service which involves site and contractor audits of reactive and planned maintenance activities across the LSH managed portfolio ensuring that tasks are completed according to the agreed specification and industry standards.

• Developing the required audit reports and resulting actions plans to ensure service delivery and compliance cross the estate.

• Supporting with quarterly contractor meetings.

Client Focus: Where required attend client meetings and be responsible for client liaison including timely and accurate reporting, including internal where required.

Tendering: To provide tender support across the managed portfolio when undertaking national and ad hoc tendering of M&E and Vertical Transportation maintenance services.

 Skills, Knowledge & Experience 

• Appropriate building services engineering degree

• Desire to work towards MCIBSE

• Commercial awareness from experience and/or qualification

• Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety)

• Good written communication skills & attention to detail

• Cost control, variance and forecasting reporting

• Good People skills and team working ethos

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.