HR Business Partner Apprentice

DHL Express UK is offering an HR Business Partner Apprenticeship where apprentices gain hands-on experience in employee relations, HR operations, workforce planning, engagement initiatives, and people analytics while studying toward a CIPD qualification.

Start your HR career with one of the world’s leading logistics companies

At DHL Express UK, people are at the heart of everything we do. We’re proud of our positive, inclusive culture and our commitment to helping colleagues learn, grow and thrive. We’re now looking for an HR Business Partner Apprentice to join our HR team and begin an exciting career in Human Resources.

This is a fantastic opportunity to gain hands-on experience across a wide range of HR activities while working towards a Level 5 CIPD qualification.

What is the role?

As an HR Business Partner Apprentice, you’ll support our HR Business Partnering team in delivering people initiatives that drive employee engagement, operational excellence and business performance. Working alongside experienced HR Business Partners, you’ll develop core HR and business partnering skills while contributing to real, meaningful work across the organisation.

You’ll gain exposure to employee relations, HR operations, workforce planning, employee engagement and people analytics, all while being supported through structured learning and on-the-job development.

Key responsibilities include:

• Supporting HR Business Partners with day-to-day people queries from managers and colleagues

• Assisting with employee relations activities, including investigations, meetings, documentation and note taking

• Helping deliver people initiatives such as engagement activities, talent reviews and organisational change projects

• Supporting onboarding, probation reviews, absence management and performance cycle activities

• Maintaining accurate HR records and producing people data and reports

• Coordinating training activities and supporting learning and development initiatives

• Contributing to HR projects focused on improving processes, employee experience and organisational effectiveness

• Actively completing all apprenticeship learning, assignments and assessments

What we’re looking for:

We’re looking for someone who is enthusiastic about building a career in HR and eager to learn in a fast-paced business environment.

You’ll bring:

• A strong interest in Human Resources and people-focused work

• Excellent communication and interpersonal skills

• A high level of professionalism, confidentiality and attention to detail

• Strong organisational skills and the ability to manage multiple priorities

• A proactive, curious and positive approach to learning

• Confidence using Microsoft Office (Outlook, Word, Excel and PowerPoint)

Experience & qualifications:

• GCSEs (or equivalent) in English and Maths (grades A*–C / 4–9)

• Degree educated (business-related discipline advantageous)

• Previous experience in an administrative, customer service or fast-paced environment is desirable but not essential

• Eligible and willing to enrol on a Level 3 or Level 5 HR apprenticeship programme

What’s in it for you?

In return, you’ll receive a competitive and well-rounded reward package, including:

• Competitive salary

• Performance-related bonus opportunity

• Generous holiday allowance, increasing with service

• Company pension with excellent contribution rates

• Life assurance

• Enhanced maternity pay and generous company sick pay

• Flexible voluntary benefits including retail, entertainment and gym discounts

• Health assessments and wellbeing support, including mental health first aiders

• Excellent training and development opportunities with a strong focus on internal career progression

Why DHL?

At DHL, we believe our people are our greatest strength. You’ll be joining a business that v