Air Freight Operations Graduate

This is a 24-month DHL Global Forwarding Graduate Scheme focused on airfreight export operations, shipment coordination, logistics compliance, and end-to-end freight forwarding processes within an international supply chain environment.

As a Graduate, you’ll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate experts – backed by the latest technology, to develop your career to management level.

The DGF Graduate Scheme places you in a variety of roles across our international Freight Forwarding business. Throughout the scheme you will be empowered to learn on the job and deliver real results. We offer a supportive culture in a highly engaged workforce and provide investment in your training to ensure that you get the most out of your graduate scheme.

What the scheme looks like:

24‑month structured scheme

A comprehensive operational development programme including exposure to:

• Airfreight export documentation and compliance

• Customer communication and relationship management

• Booking management, transport scheduling and shipment coordination

• End‑to‑end job file ownership support

• Global network communication with DHL overseas offices

• Air Cargo Security processes and Known Shipper checks

• Performance and KPI management

• Billing accuracy, invoicing support and cost checking

• Exception management and incident reporting

• Cross‑functional collaboration across Warehouse, Customer Service, Finance and Global Network teams

You will develop gradually, starting with supported tasks and progressing toward independently handling export shipments.

Skills, Experience & Educational Qualifications required:

• 2:1 or above degree (predicted or obtained) in Logistics, Supply Chain, Business, Transport Management, Aviation Management, or related discipline

• Interest in airfreight operations, logistics and international trade

• Motivation to develop a career within Freight Forwarding

• Passion for excellent customer service and operational accuracy

• Enthusiastic, open‑minded, with a strong ‘Can‑Do’ attitude

• Confident communicator able to work with customers, carriers and global teams

• Eligibility to work in Ireland

• Fluent in English

Additional Personal Qualities:

• Strong attention to detail and accuracy in documentation and data handling

• Organised, reliable and capable of managing time‑sensitive tasks

• Calm under pressure when handling urgent shipments

• Proactive problem‑solver who is eager to learn

• Team‑oriented, respectful and collaborative

• Willingness to learn operational systems, regulatory processes and SOPs

What do we offer?

The scheme will initially be a 24‑month Fixed Term Contract (FTC), with the aim that our Graduates move into a permanent position within the business – subject to a suitable vacancy being available and in line with the selection process for the role.

What will you get in return?

• Access to a variety of our excellent benefits, including 21 days’ holiday, bank holidays, service days, pension scheme, gym membership, discounted private healthcare, education assistance programme and family leave supports.

• Early responsibility and fast progression.

• Experience working within a fast‑paced environment.

• Regular performance feedback and personal development planning.

• Management Team Mentor and DGF Buddy.

• Competitive salary.

• You will be working for an accredited Top Employer and a certified Great Place to Work.