Graduate Surveyor

A graduate property management role supporting commercial real estate operations, client relationships, compliance, service charges, and asset management for diverse property portfolios.

We have an exciting opportunity for a Graduate to join our dynamic Asset Services team. The team manages a diverse range of commercial properties including offices, retail, industrial and mixed‑use assets on behalf of institutional investors, property companies and private clients.

As a Graduate Surveyor, you will support the delivery of high quality property management services, ensuring buildings are well maintained, compliant and aligned with client investment objectives.

Role Profile:

• Provide professional support to Associates & Partners in the management of client properties.

• Contribute to departmental fee, billing and profit targets.

• Assist in delivering a high quality service to clients, tenants and internal stakeholders.

Core Responsibilities:

Clients & Marketing

• Support the team plan to develop and maintain a strong client portfolio.

• Assist in managing client relationships and act as a liaison on specific property management tasks.

• Ensure professional advice and information are provided accurately, thoroughly and within agreed deadlines.

• Help deliver activities and projects in line with client expectations (time, quality, compliance).

• Work collaboratively to generate new instructions and share expertise within the team.

• Develop internal and external networks to support business development opportunities.

• Consult with internal teams (e.g., Facilities Management, Accounting, Sustainability) and external professionals (e.g., solicitors, agents) to deliver a full service to clients.

• Gather and act on client feedback.

• Maintain accurate records, tenancy schedules and marketing databases.

Profit & Finance

• Identify potential cross‑selling opportunities across Cushman & Wakefield service lines.

• Contribute to meeting departmental fee and billing targets.

• Support rent and service charge collection processes, working with credit control to monitor arrears.

• Assist in preparing annual service charge budgets and year end reconciliations.

• Use established systems effectively for debtor and disbursement recovery.

• Process and code invoices in line with internal procedures.

Operations & Risk

• Ensure timesheets are accurate and up to date.

• Ensure all work complies with firm procedures and guidelines (health & safety, quality, risk, professional standards).

• Assist with property inspections and help identify maintenance, compliance or operational issues.

• Support the use of the Helpdesk system and ensure reactive works follow compliance processes.

• Help maintain accurate Health & Safety and statutory compliance records (e.g. Vanitfy / RiskWise).

• Assist with lease events, tenant applications (alterations, assignments, sub-lettings) and estate management matters.

• Ensure operational decisions align with lease obligations and client investment objectives.

People & Teams

• Keep knowledge of relevant legislation, case law and property management best practice up to date.

• Proactively seek on‑the‑job learning and formal development opportunities to broaden experience.

• Achieve annual objectives set within the performance review process and actively engage in reviews.

• Undertake and record the required Continuing Professional Development (CPD) for RICS progression.

• Support local office social and team activities.

• Work collaboratively with onsite teams, RFMs and internal service lines.

Qualifications:

• Degree level qualification.

• Ideally in the final year of an approved RICS degree or a MSc Conversion RICS approved course.

Knowledge & Experience:

Desirable but not essential:

• Experience working in a large practice or corporate environment.

• Understanding of property management, service charges and landlord & tenant principles.

• Awareness of business development and client relationship management.

• Technical competence in areas relevant to property management.

• Understanding of the commercial real estate market and local dynamics.

• Basic financial awareness.

• Experience preparing reports or business correspondence.

• Knowledge of legislation relevant to property management (e.g. H&S, compliance, landlord & tenant).

• IT skills (MS Word, Excel, PowerPoint, Outlook).

• Familiarity with property management systems (e.g. Tramps, Yardi) beneficial.

Skills & Personal Qualities:

• Strong communication skills.

• Commercial awareness.

• Time management and organisational skills.

• Report writing ability.

• Team player with a collaborative mindset.

• Strong presentation and interpersonal skills.

• Ability to build relationships with clients, tenants and colleagues.

• Excellent command of written and verbal English.

• Proactive, motivated and eager to learn.