Support technical sales and customer engagement for advanced laser technology, helping identify customer needs and grow global markets within a laser engineering business.Job descriptionWe are looking for someone who enjoys learning how technology is applied in the real world and is motivated by speaking with customers, solving problems, and uncovering new opportunities.This is an opportunity for a graduate or early-career candidate to develop a career as part of a growing laser engineering business. You will gain exposure to a wide range of applications, industries, and international customers while working closely with experienced commercial and technical teams.The role suits someone who is naturally inquisitive, enjoys meeting new people, and is confident exploring conversations beyond the initial enquiry. Rather than simply responding to requests, you will learn how to identify customer challenges, understand market dynamics, and recognise where new opportunities may exist.You will work closely with marketing, engineering, and operations teams to support technical sales activity and grow global markets.ResponsibilitiesSupport and qualify inbound enquiries from customers and distributorsBuild and maintain customer relationshipsMaintain accurate CRM records and customer communication historyLearn about customer applications, technical requirements, and commercial challengesSupport the sales process from initial enquiry through to quotation and follow-upSupport preparation of quotations, proposals, and supporting technical documentationWork closely with engineering, marketing, and operations teams to support customer requirementsAttend customer meetings, conferences, exhibitions, and demonstrations as requiredEssential criteriaMust have the right to work full time in the UKStrong communication and interpersonal skillsCurious mindset with an interest in understanding customer needs and applicationsOrganised and capable of managing multiple tasks and prioritiesProactive, adaptable, and willing to learnStrong attention to detail and administrative accuracyDesirable criteriaDegree qualified, or working towards a degree, in engineering, physics, photonics, or a related technical disciplinePrevious internship, placement, retail, hospitality, or customer-facing experienceExposure to engineering, scientific, or manufacturing environmentsInterest in lasers, photonics, optics, or scientific instrumentationExperience attending conferences, exhibitions, or networking events
Posted 13 days ago
