Pro Global

We guide, consult, improve, outsource and audit specialist insurance businesses. Working with brokers, insurers, reinsurers, insurtechs, Managing General Agents and third parties, we help to build solutions that create economies of scale and fuel success. We were founded in 1993 as a run-off services provider and since then, we’ve developed deep expertise in a broad range of specialised policy areas. The majority of the largest Lloyd’s syndicates, the five largest global reinsurers, and leading P&C insurers worldwide use to improve their bottom line. With offices in London, York (USA), Cologne, Buenos Aires and São Paulo, we can deliver multi-territory solutions for businesses of all sizes and specialisms.

London, UK

Insurance

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Graduate Trainee Claims Technician

Pro Global

Glasgow, Scotland | Liverpool | Horsham, UK

This entry-level insurance operations and corporate risk administration scheme focuses on portfolio management, liability evaluation, and regulatory compliance.The VacancyPro Insurance currently has some exciting new opportunities for Graduate Trainee Claims Technician to join our Legacy Claims Team, processing claims to support an existing client.Pro currently operates a hybrid working model. The majority of this role will be working at home with travel to the Glasgow, Liverpool or Horsham office on a weekly basis, and other offices as and when required.Purpose of RoleReporting to the Claims Manager, the Graduate Claims Technicians will handle a caseload EL/PL disease and illness claims under supervision, including, but not limited to, the following:-NIHLHAVsPleural PlaquesLiaising with solicitors and brokersManaging all diaries and post within the agreed SLAsDeveloping effective business relationships internally and externallyMaintain accurate records for auditing and regulatory purposesIdentifying potential fraudProactively support the team in their achievements and overall business objectivesProvide technical advice and guidance to external clientsOversight of PLF in respect of any litigated claims to ensure the case strategy is appropriateContribute to projects relevant to the sub verticalStrengthen Client RelationshipsRepresent Pro in a Professional manner to both peer and potential marketplace acquaintancesKnowledge and skillsTechnical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidateExperience in other claims is a distinct advantage  Excellent Policy interpretation skillsAbility to work to strict deadlinesAbility to manage competing commitmentsEffective communication skills and key stakeholder relationship management skillsKnowledge of claims handling, fraud and impacting legislationAdaptable to changeClaims Handling Authority/Licence appropriate to the work typeStrong relationship building skills and a professional and approachable mannerThe CompanyPro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs.Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.

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