Mitie

Provide IT support, maintain systems and infrastructure, troubleshoot technical issues, and complete a Level 3 IT Solutions Technician apprenticeship.At Mitie, we're the UK's leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.Whether you're stepping into your first job or looking to change your career, our apprenticeships are your ticket to learning, earning, and achieving. With us, you'll gain nationally recognised qualifications, real-world experience, and a competitive salary – all while being part of a company that truly cares about its people and the planet.We're proud to be one of the Top 100 Apprentice Employers in the UK and a leader in creating inclusive workplaces where everyone can shine. Together, we're shaping brighter futures – for you, for our communities, and for our world.What You'll Be DoingAs our IT Apprentice you will assist our Technology department with IT support, infrastructure maintenance, system configuration and troubleshooting, whilst developing core technical skills and completing a Level 3 apprenticeship within a fast-paced, real-world environment. Here's a glimpse of what your journey could include:Providing first-line technical support to both internal and external customers; including troubleshooting hardware, software and network issuesAssisting with the installation, configuration and maintenance of IT equipmentSupporting the setup and administration of user accounts, permissions and access controls across business systemsHelping to monitor IT systems, networks and infrastructure to ensure performance, security and availabilityAssisting to maintain and update software, operating systems and security patchesSupporting cloud-based platforms and servicesWorking alongside the wider team across the service desk and projects to support with system upgrades, network improvements and new technology developmentsAssisting with documenting IT processes, systems and troubleshooting guidesSupporting cybersecurity practices including antivirus management, password policies and incident reportingEnsuring all IT support requests are logged, tracked and update through the helpdesk ticketing systemAs part of your Apprenticeship, you will be enrolled onto a IT Solutions Technician Level 3 qualification which normally runs for 2 years. You will be fully supported by our partnered training provider, Baltic Training, to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover!Could you be our next Apprentice?We're searching for ambitious, driven individuals who are excited about learning and ready to take on new challenges. To succeed as a Mitie apprentice, you'll need:Strong interest in IT and technology with a desire to build a career within the industryExcellent time management skillsBasic understanding of computer hardware, software and networking conceptsExcellent problem-solving skills and a logical approach to troubleshootingWillingness to learn and develop new technical skillsExcellent communication skills, both written and verbalDedication to completing your apprenticeship and growing with Mitie.GCSEs in Maths and English (Grades 4-9 or equivalent) or Scottish National 5 certificates (Grade A-C). Certificates must be provided at the interview stage.Our market-leading offering provides you with benefits that suit your lifestyle.

Posted 2 days ago

Assist with installing, servicing, and maintaining fire alarms, CCTV, access control, and intruder alarm systems while completing a Level 3 Fire & Security apprenticeship.Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Apprentice Fire & Security Engineer specifically covering London & surrounding areas.The core focus of the role is to assist in routine maintenance / installation of small works, call-outs and standby on Intruder, CCTV, Access control and Fire Alarms. Apprentices will be required to work alongside a competent Engineer and assist with the following duties.Maintaining fire alarm, access control, CCTV and intruder alarm systems to the highest standards, representing the engineering face of Marlowe Fire & Security Group.Carrying out routine services of fire and intruder alarm systems.Provide detailed information to enable accurate quoting of chargeable works.Maintain impeccable conduct and deliver the highest standard of customer service.Keep concise and accurate records of work completed.Complete your Fire & Security Systems Qualification.Your Qualification and CourseTo become a full-qualified Fire & Security Engineer, your will learn both on the job, whilst studying across a 3-year course.The educational course operates in block releases, 1 week for each block release.There will be 14 block releases across the 3-year period where you will attend college during those weeks.To complete your Level 3 End Point Assessment (EPA), you will be required to pass a theory and practical exam Who We're Looking ForWe consistently aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in, therefore, in addition to having all the usual attributes of a great Alarm Communications' employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:Qualified to A Level or BTEC. An Electrical qualification or similar would be an advantage but not mandatory.Exemplary in conduct and appearance, possessing excellent communication skills and an inner drive to deliver the highest standards at all times.A meticulous, thorough approach is required to ensure attention to detail is maintained.Flexibility, Adaptability and Reliability are vital attributes.The applicant will be a self-motivated with the ability and desire to manage their workload and course work efficiently, meeting deadlines and achieving all targets.Full, Manual UK Drivers Licence. - If you don't have a full licence, you must endeavor to pass your test within the first 18 months of employmentYou must have GCSE's in Maths and English grade 4+This role will require regional travel, including travel in and out of London.Our market-leading offering provides you with benefits that suit your lifestyle.

Posted 2 days ago

Support the Design & BIM team by creating and updating technical drawings, learning AutoCAD and Revit, managing project documentation, and completing a Level 3 Digital Engineering Technician apprenticeship.Ready to turn your potential into something extraordinary?At Mitie, we're the UK's leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.Whether you're stepping into your first job or looking to change your career, our apprenticeships are your ticket to learning, earning, and achieving. With us, you'll gain nationally recognised qualifications, real-world experience, and a competitive salary – all while being part of a company that truly cares about its people and the planet.We're proud to be one of the Top 100 Apprentice Employers in the UK and a leader in creating inclusive workplaces where everyone can shine. Together, we're shaping brighter futures – for you, for our communities, and for our world.What You'll Be DoingAs our Design/BIM Apprentice you will assist our Design & Estimating team for our Capital Projects department. You will focus on learning our design processes, AutoCAD/Revit fundamentals, being confident with file management and developing basic competence in software, documentation and workflow standards. Here's a glimpse of what your journey could include:Assisting to prepare design mark-ups, layouts and simple drawing updates under supervisionSupporting Senior Designers by gathering datasheets, manuals and compliance documentationCreating and editing simple 2D elements (lines, polylines, blocks) and assisting with producing and plotting drawingsNavigating Revit models, including plans, sections, 3D view and placing basic elements with guidanceUndertaking simple take-offs and measurements when guidedDevelo9ping an understanding of design specifications, schedules and drawing stages (Preliminary, Construction, As-Built)Uploading, downloading and managing documents within Common Data Environments (CDEs) such as Asite, Aconex or ACCFollowing company file naming conventions and version control proceduresGaining exposure to Fire Alarm, Security, and ICT systems and associated terminologyEnsuring all project data and records are kept accurate, up to date and stored correctlyFollowing company templates, processes, and quality standards when completing tasksAccurately implementing red-line mark-ups and feedback from senior team membersApplying basic quality checks and begin using checklists to ensure work meets required standardsUpdating project trackers and deliverables logs as requiredFollowing internal approval and document issue processesUnderstanding how model or drawing changes impact outputs and update accordinglyMaintaining accurate project documentation, including drawing registers, trackers, issue logs, and revision historiesAs part of your Apprenticeship, you will be enrolled onto a Level 3 Digital Engineering Technician qualification which normally runs for 3 years. You will be fully supported by our partnered to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover!Could you be our next Apprentice?We're searching for ambitious, driven individuals who are excited about learning and ready to take on new challenges. To succeed as a Mitie apprentice, you'll need:Demonstrates willingness to learn and develop within Design & BIMExcellent communication skills, both written and verbalExcellent problem-solving skills and a logical approach to troubleshootingAbility to work well within a team as well as using own initiativeAbility to work on multiple tasks/projectsGCSEs in Maths and English (Grades 4-9 or equivalent) or Scottish National 5 certificates (Grade A-C). Certificates must be provided at the interview stage.Our market-leading offering provides you with benefits that suit your lifestyle.

Posted 2 days ago

Support the maintenance and repair of hospital building systems while completing a Level 3 Building Services Engineering apprenticeship, gaining hands-on experience alongside skilled engineers.At Mitie, we're the UK's leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support. Whether you're stepping into your first job or looking to change your career, our apprenticeships are your ticket to learning, earning, and achieving. With us, you'll gain nationally recognised qualifications, real-world experience, and a competitive salary – all while being part of a company that truly cares about its people and the planet. We're proud to be one of the Top 100 Apprentice Employers in the UK and a leader in creating inclusive workplaces where everyone can shine. Together, we're shaping brighter futures – for you, for our communities, and for our world. What You'll Be Doing As part of our team, you'll be based at University Hospitals Coventry & Warwickshire NHS Trust, helping to maintain and support some of the region's most important healthcare facilities. Mitie successfully launched Hard Services delivery at University Hospitals Coventry & Warwickshire NHS Trust in 2024, taking responsibility for the maintenance and management of critical hospital infrastructure across the Trust's sites.Working alongside the Trust and specialist partners, our teams help ensure hospital buildings, engineering systems and essential services remain operational 24 hours a day, 365 days a year. This is a unique opportunity to gain hands-on experience within a complex healthcare environment where the work you do genuinely makes a difference.As an Apprentice at Mitie, you'll be at the heart of what we do, making a real impact from day one. Here's a glimpse of what your journey could include: Supporting planned preventative maintenance activities across hospital facilities.Assisting with reactive maintenance and repair tasks.Learning about heating, ventilation, air conditioning (HVAC), plumbing, electrical and mechanical building systems.Working alongside skilled engineers to diagnose faults and maintain critical equipment.Following Health, Safety, Environmental and Quality (HSEQ) procedures at all times.Developing technical knowledge and practical skills through on-the-job training and classroom learning.As part of your Apprenticeship, you will be enrolled onto a Level 3 Building Services Engineering Qualification which normally runs for 3 years. You will be fully supported by our partnered to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.  Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover! Could you be our next Apprentice?We're searching for ambitious, driven individuals who are excited about learning and ready to take on new challenges. To succeed as a Mitie apprentice, you'll need:A keen interest in your chosen field.The ability to think critically and find solutions.Dedication to completing your apprenticeship and growing with Mitie.GCSEs in Maths and English (Grades 4-9 or equivalent) or Scottish National 5 certificates (Grade A-C). Certificates must be provided at the interview stage.No prior experience? No problem! If you're enthusiastic and ready to learn, we'll give you all the tools you need to succeed.Our market-leading offering provides you with benefits that suit your lifestyle.We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

Posted 2 days ago