Kent Students' Union

A Graduate Trainee Manager role at Kent Students’ Union leading retail operations, managing staff, and delivering excellent customer service in a fast-paced environment.Thank you for your interest in the position of Graduate Trainee Manager (Parkwood) position at Kent Union Trading Ltd (KUTL); KUTL is the commercial arm of Kent Students' Union. We are a vibrant, student-led organisation with a bright future ahead of us. After a challenging few years, we are going from strength to strength with a renewed focus and energy to amplify the voice of our members and ensure they have a fantastic student experience. Our driving force is our new strategy, which sets out our priorities over the next two years. Students are the reason Kent Students' Union exists.We are there through their university journey. Our amazing staff and volunteers work towards improving their experience, whether it’s helping them with their studies, practicalities of life or to have fun.Role Purpose:• The post-holder will be a member of the Retail Department.• The post-holder will assist in leading, coaching and empowering a team of career and student staff to deliver an outstanding shopping experience for our customers.• The post-holder will be responsible for delivering outstanding customer service and effective queue management across the trading day.• The post holder will be expected to work during the night, evenings and weekends as part of their shift pattern throughout the year

Posted 11 days ago

A Graduate Commercial Assistant role at Kent Students’ Union supporting operations, staff management, and service delivery in catering and licensed venues.Thank you for your interest in the position of Graduate Commercial Assistant at Kent Students’ Union Trading Ltd (KUTL); KUTL is the commercial arm of Kent Students’ Union. We are a vibrant, student-led organisation with a bright future ahead of us. After a challenging few years, we are going from strength to strength with a renewed focus and energy to amplify the voice of our members and ensure they have a fantastic student experience. Our driving force is our new strategy, which sets out our priorities over the next two years. Students are the reason Kent Students’ Union exists.We are there through their university journey. Our amazing staff and volunteers work towards improving their experience, whether it’s helping them with their studies, practicalities of life or to have fun.Kent Students’ Union operate a range of services for students at the Canterbury Campus of The University of Kent Retail shops, a Bar, a Café, a Nightclub and a children’s nursery.Woodys’ is located in the student village on campus, Parkwood. The Graduate Commercial Assistant will be a key member of the Catering and Licensed Trade Department, reporting directly to the Commercial Manager and Parkwood Operations Manager. The postholder will be tasked with assisting the team in ensuring that Woodys provides food and beverage services of outstanding quality, which exceed customer/member expectations; Taking responsibility for all aspects of service delivery, product quality, food hygiene, safety, and licensing; Recruiting, leading, and developing a motivated staff team; Acting as Duty Manager when Parkwood Operations Manager and Duty Manager are not present.

Posted 11 days ago