Darktrace

Creates, edits, and maintains technical documentation by working with engineering, R&D, and UX teams to explain complex technology clearly for customers and users.Job Description:As a Graduate Technical Author, you will work closely with our R&D, Design, and UX/UI teams to understand our technology and build strong relationships with subject matter experts. You will play a key role in creating high-quality technical content for customers, partners, and the wider Darktrace community.This is a hybrid role, with 2 days per week based in our Cambridge headquarters.This is a hybrid role working 2 days a week in our Cambridge headquarters.What you’ll doIn this role, you will support end users and create clear, engaging technical documentation for a range of audiences. You’ll also collaborate with internal teams and external translators to ensure content is accurate and accessible globally.Key responsibilities include:Writing, editing, and proofreading technical documentationCurating content and liaising with translators to support multiple languagesReviewing documentation and providing constructive feedbackAssisting end users by clarifying and improving technical materialsWhat we’re looking forWe’re looking for someone who can communicate complex ideas clearly and has a strong attention to detail. If you’re analytical, curious, and motivated to continuously improve, we’d love to hear from you.You may also have:The ability to communicate with a wide range of audiences, from experienced engineers to junior usersExperience writing technical or long-form academic contentStrong written communication skills and an eye for detailWhy join us?Join us in creating impactful technical content and improving user experiences in a fast-paced, innovative technology environment. This is a great opportunity to develop your skills, gain exposure to cutting-edge technology, and grow your career in technical communications.Benefits:23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,Additional day off for your birthday,Private medical insurance which covers you, your cohabiting partner and children,Life insurance of 4 times your base salary,Salary sacrifice pension scheme,Enhanced family leave,Confidential Employee Assistance Program,Cycle to work scheme.

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