Graduate Technical Author

Creates, edits, and maintains technical documentation by working with engineering, R&D, and UX teams to explain complex technology clearly for customers and users.

Job Description:

As a Graduate Technical Author, you will work closely with our R&D, Design, and UX/UI teams to understand our technology and build strong relationships with subject matter experts. You will play a key role in creating high-quality technical content for customers, partners, and the wider Darktrace community.

This is a hybrid role, with 2 days per week based in our Cambridge headquarters.

This is a hybrid role working 2 days a week in our Cambridge headquarters.

What you’ll do

In this role, you will support end users and create clear, engaging technical documentation for a range of audiences. You’ll also collaborate with internal teams and external translators to ensure content is accurate and accessible globally.

Key responsibilities include:

• Writing, editing, and proofreading technical documentation

• Curating content and liaising with translators to support multiple languages

• Reviewing documentation and providing constructive feedback

• Assisting end users by clarifying and improving technical materials

What we’re looking for

We’re looking for someone who can communicate complex ideas clearly and has a strong attention to detail. If you’re analytical, curious, and motivated to continuously improve, we’d love to hear from you.

You may also have:

• The ability to communicate with a wide range of audiences, from experienced engineers to junior users

• Experience writing technical or long-form academic content

• Strong written communication skills and an eye for detail

Why join us?

Join us in creating impactful technical content and improving user experiences in a fast-paced, innovative technology environment. This is a great opportunity to develop your skills, gain exposure to cutting-edge technology, and grow your career in technical communications.

Benefits:

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,

• Additional day off for your birthday,

• Private medical insurance which covers you, your cohabiting partner and children,

• Life insurance of 4 times your base salary,

• Salary sacrifice pension scheme,

• Enhanced family leave,

• Confidential Employee Assistance Program,

• Cycle to work scheme.