Cisco

Develops sales and customer relationship skills by helping businesses adopt Cisco technology solutions through technical sales training and real-world experience.Meet the Team You will train alongside a diverse cohort of high-calibre individuals from across the EMEA Region, building a rich professional network and long-lasting friendships. This hub-based environment provides a "safe-to-fail" setting where you can master your craft through AI customer simulations and mentored on-the-job activities. Throughout the program, you will collaborate with Cisco Associate Solutions Engineers to provide technical solutions that drive business outcomes. You will expand your expertise across Collaboration, Security, Networking, and Cloud to bridge the gap between technical requirements and business value. You will learn from industry experts and dedicated coaches using our own leading-edge technology. To support your growth, you will be paired with a mentor—a CSAP (Cisco Sales Associate Program) alumnus who has previously come through the program. Supported by a team committed to your success, you will earn industry-standard certifications and gain the expertise required to thrive in outstanding technical sales opportunities across our global organisation  Your Impact The CSAP Graduate Program is a 12-month global accelerator designed to develop high-potential individuals into Sales Champions. Built on a model of Education, Exposure, and Experience, the program offers a clear progression:  Month 1–3: Participate in immersive Bootcamp training and foundational skill-building. Month 3–12: Complete three rotational assignments for real-world sales experience and quarterly competency checkpoints. Beyond 12 months: Transition into an Inside Account Executive role to drive customer outcomes and build global relationships.  Our learning philosophy prioritises experiential growth, with the majority of your development occurring through coached, real-world practice within a hub-based cohort of peers. This immersive approach ensures you grow and learn through direct application rather than in isolation.  A key part of this Program is our AI-First Mandate. As an Associate Sales Representative (ASR) in our Global Sales Enablement & Acceleration team, you will build strong AI skills by using advanced learning platforms and artificial intelligence to design technical solutions and improve strategic decision-making. This trajectory is designed for those looking to outpace the traditional career curve! Through quarterly competency checkpoints, high-performers can validate their skills and fast-track into quota-carrying roles before the program concludes.  Upon completion of the 12-month Early In Career program, as an Inside Account Executive (IAE), you will join our Global Virtual Sales (GVS) team to connect customers with Cisco technologies that drive significant business outcomes. In partnership with Solutions Engineers, you will uncover new opportunities and build long-term relationships with your customers and partners.  Minimum Requirements Recent under or postgraduate degree in any discipline or equivalent professional experience through Apprenticeships or Vocational programs, with up to 2 years of professional experience.  Fluent in English and the primary language of the country for which you are applying. Legally authorised to work in the country of hire without company sponsorship.  Preferred Requirements While Business, STEM, and Management degrees are valued, we actively encourage applicants from non-traditional backgrounds (Liberal Arts, Humanities, Social Sciences) who demonstrate strong critical thinking, digital fluency, and creative problem solving. We value cognitive diversity in our AI-First approach. Socially-native technology enthusiast who leverages AI tools to sharpen prospecting, market analysis, and the acceleration of the sales cycle. High emotional intelligence and interpersonal tenacity; you thrive on building high-trust relationships and possess the strategic creativity [and/or original thinking] required to navigate complex, matrixed decision-making units. Commercial resilience, with a proven ability to handle the "no," pivot under pressure, and remain relentlessly focused on achieving high-performance revenue targets. Masterful storyteller and negotiator who can bridge the gap between a client’s business challenges and Cisco’s technological solutions to create "win-win" outcomes. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. 

Posted yesterday

Develops technical sales expertise by providing technology solutions, gaining certifications, and supporting customers across networking, security, cloud, and collaboration technologies.Meet the Team You will train alongside a diverse cohort of high-calibre individuals from across the EMEA Region, building a rich professional network and long-lasting friendships. This hub-based environment provides a "safe-to-fail" setting where you can master your craft through AI customer simulations and mentored on-the-job activities.  Throughout the program, you will collaborate with Cisco Associate Sales Representatives to provide technical solutions that drive business outcomes. You will expand your expertise across Collaboration, Security, Networking, and Cloud to bridge the gap between technical requirements and business value. You will learn from industry experts and dedicated coaches using our own leading-edge technology.  To support your growth, you will be paired with a mentor—a CSAP (Cisco Sales Associate Program) alumnus who has successfully navigated the program. Supported by a team committed to your success, you will earn industry-standard certifications and gain the expertise required to thrive in elite technical sales opportunities across our global organisation.  Your Impact The CSAP Graduate Program is a 12-month global accelerator designed to develop high-potential individuals into Technical Sales Champions. Built on a model of Education, Exposure, and Experience, the program offers a clear progression:  Month 1–3: Participate in immersive Bootcamp training and foundational technical skill-building.  Month 3–12: Complete three rotational assignments for real-world technical sales experience  Beyond 12 months: Transition into a Solutions Engineer role to discover, demonstrate, and design solutions for complex customer challenges.  Our learning philosophy prioritises experiential growth, with the majority of your development occurring through coached, real-world practice within a hub-based cohort of peers. This immersive approach ensures you grow and learn through direct application rather than in isolation.  A key part of this Program is our AI-First Mandate. As an Associate Solutions Engineer (ASE) in our Global Sales Enablement & Acceleration team, you will build strong AI skills by using advanced learning platforms and artificial intelligence to design technical solutions and improve strategic decision-making. This trajectory is designed for those looking to outpace the traditional career curve! Through quarterly competency checkpoints, high-performers can validate their skills and fast-track into further technical roles before the program concludes.  Upon successful completion of the 12-month Early In Career (EIC) program, as a Solutions Engineer (SE), you will join our Global Virtual Engineering (GVE) team. GVE is a best-in-class technical presales organisation that provides software and Solutions Engineering services to customers, partners, and internal sales teams. You will discover, demonstrate, and design solutions to address complex customer challenges.   Minimum Requirements You hold a technical degree (Engineering, CS, STEAM) or come from a non-traditional background with real-world proof of technical curiosity—like a home lab, certification, or side project—and possess the skills to turn complexity into clarity.  Fluent in English and the primary language of the country for which you are applying. Legally authorised to work in the country of hire without company sponsorship.  Preferred Requirements AI-native mindset with a high degree of learning agility; you are passionate about networking and software (Java/Python) and eager to use AI to automate and innovate the engineering process. High emotional intelligence with the ability to navigate a matrix-based organization, influencing stakeholders and collaborating within a hub-based cohort to drive team success. Analytical resilience, capable of maintaining focus and creativity when solving sophisticated technical hurdles or translating complex requirements into tangible business value. Confident communicator who can deconstruct "black box" technologies into simple, persuasive narratives for diverse audiences. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. 

Posted yesterday

Provides first-line technical support for Cisco employees by troubleshooting Apple macOS and iOS devices, resolving IT issues, and delivering excellent user support via phone and chat.Job DescriptionPlease note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.Meet the TeamYou’ll be part of a collaborative team of Apple Technical Advisors supporting Cisco employees around the world. You’ll work closely with your immediate team while learning from Cisco’s Engineering and Knowledge Management teams, as well as fellow Apple Advisors globally. This is a great opportunity to grow your technical skills in a supportive, team-oriented environment.Your ImpactYou’re curious, people-focused, and eager to build a career in technical support. As an Apple Technical Advisor, you’ll be a friendly and professional first point of contact, helping users resolve everyday technical issues on macOS and iOS devices. You’re comfortable learning new tools, asking questions, and applying feedback as you develop your troubleshooting skills. You’ll receive training and ongoing support to help you succeed in the role.With guidance and support from your team, you will:Support global Cisco employees via chat and phone for Mac and iOS-related issues, including:MacOS and iOS setup and upgradesPassword resets and authentication supportNetwork connectivity and VPN accessMobile Device Management (MDM) enrollmentInstalling and using macOS and iOS applicationsAssist with setting up computer peripherals and basic networking hardwareHelp coordinate hardware repairs or replacements when neededAccurately document support interactions using ticketing systemsLearn to recognize common issues and trends and share insights with your teamAct as a positive advocate for the Apple ecosystem by sharing helpful tips and best practicesParticipate in training sessions to stay current with Apple technologiesContribute ideas to improve support documentation and knowledge articlesMinimum QualificationsEntry-level experience in technical support, IT, or customer service (internships, help desk roles, or similar experience welcome)Basic familiarity with macOS and/or iOS devicesGood written and verbal communication skills in EnglishAbility to manage multiple tasks and follow established support processesPreferred QualificationsCoursework, certifications, or personal experience related to IT or Apple technologyExposure to IT ticketing systemsBasic understanding of networking conceptsFamiliarity with standard workplace productivity toolsInterest in Apple certifications or continued technical learningComfort providing support via phone and chatStrong problem-solving skills and a willingness to learn new technologiesAbility to explain technical concepts clearly to non-technical usersAbility to manage multiple tasks and follow established support processesWhy Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. 

Posted 3 days ago