CHANEL

This Project Coordinator Intern at Chanel supports a global data programme by coordinating stakeholders, tracking project updates in tools like Jira, and ensuring smooth delivery of customer data initiatives across regions.Your role @ ChanelAt the crossroads of data management and customer experience, Pioneer is a global digital transition project offering a more detailed understanding of customers in all our own stores worldwide. The project also strengthens the security and excellence of our customer data while making it easier for our international store advisors to use. Our Project Coordinator Intern will assess the impact of new initiatives and monitor parallel progress across all Regions and Divisions on Pioneer Business streams.  The impact you can create at ChanelAs project coordinator, you will serve as the support of traversal roadmap project manager. This role ensures that continuity of handling evolution requests related to the client data programme in a timely manner. Key Responsibilities include :Coordinate, Monitor and Follow Up Evolution Requests:Coordinate and support functional assessment with relevant stakeholders (requesters, PMO teams, IT teams, legal teams…)Follow up and update status in Jira (Project Management Tool)Support requester in defining the requirement from Business and functional perspectiveRequest Prioritisation: Facilitate request prioritisation review processStakeholder Communication: Inform relevant teams of updates, new requirements, and process changes.Process Optimisation : Identify areas for improvement in traversal evolution processes, templates and guidelinesOther ad-hoc support such as preparing high level programme status and resources update, define and support programme transition from Build to Business-As-Usual ModeYou are energized byBeing part of a dynamic, global, multicultural environment.Helping bring structure, organisation and clarity to complex topics.Challenging yourself to continuously learn and improve through hands-on experience.Taking a curious, detail-oriented approach to understanding and documenting complex processes.Engaging in problem-solving independently and as part of a collaborative team.Communicating and working effectively with colleagues from diverse backgrounds.Finding ways to add personal value while supporting team goals.Contributing to impactful technology and sustainability projects.Luxury, arts, culture and creativityWhat you will bringCurrently enrolled in a post-graduate program in Business Analytics, Data Management, Project Management, or a related field.Strong analytical & problem-solving skills with a willingness to learn.Ability to work autonomously when requiredOrganisation skills, with an ability to prioritise workloads, multitask and willing to handle complex issuesKnowledge of Microsoft Office tooling (e.g. Excel, PowerPoint, Word, Teams and SharePoint). Prior experience with project management tools (e.g. Jira) is a plus.English communication and interpersonal skills (verbal and written)Positive attitude, professional demeanour with enthusiasm and energy to apply technology to solve business challengesPassionate, open-minded and motivated.RequirementsExcellent written and oral communication skills in English.Ability to work in a fast-paced and multicultural environment.Creative, proactive and collaborative mindset.Passion for technology and luxury.Leveraging your unique experiences, Chanel will enable you toExposure to Data challenges within a dynamic business environmentHands-on experience in a real-world IT environment.Personal growth opportunities through both on-the-job experience and learningOpportunity to work in a truly international, multi-cultural and diverse environment.

Posted 5 days ago

This is a Global Data Stewardship Intern role at Chanel focused on managing customer data privacy requests, tracking deletion workflows, and ensuring global compliance using tools like Excel, ServiceNow, and OneTrust in a structured corporate data operations environment.Your role @ ChanelAt the crossroads of data management and customer experience, Pioneer is a global digital transition project offering a more detailed understanding of customers in all our own stores worldwide. The project also strengthens the security and excellence of our customer data while making it easier for our international store advisors to use. Our Global Data Stewardship Intern will support the Global Data Stewardship activities by help answer to Data Subject Request (DSR) as well as assess the impact of new initiatives and monitor parallel progress across all Regions and Divisions on Pioneer Business streams.  The impact you can create at ChanelAs Global Data Steward, you will serve as the central point of operational coordination for all DSDR activities across Regions. This role ensures that every step of the deletion process is executed accurately, securely, and in alignment with global privacy standards. Key Responsibilities include :Monitor and Track Requests:Oversee the status of DSDR requests through all stages: client identification, information retrieval, and deletion submission.Determine Next Steps: Assess whether clients are cross-region or mono-region in Reltio and trigger global deletion workflows accordingly.Update Compliance Tools: Maintain and update subtasks in OneTrust to ensure audit readiness.Prepare and Submit Deletion Files: Select clients for deletion, compile files, and submit tickets in ServiceNow.Follow Up and Close Tickets: Monitor ServiceNow tickets and ensure timely resolution.Coordinate Cross-Regional Activities: Align efforts across regions, manage dependencies, and ensure deadlines are met.Stakeholder Communication: Inform relevant teams of updates, new requirements, and process changes.Process Optimisation and Compliance: Identify areas for improvement, validate process adherence, and ensure compliance with data privacyregulations.Sensitive Data Management: Manage file storage, perform sanity checks, and ensure deletion of sensitive files post-processingYou are energized byBeing part of a dynamic, global, multicultural environment.Helping bring structure, organisation and clarity to complex topics.Challenging yourself to continuously learn and improve through hands-on experience.Taking a curious, detail-oriented approach to understanding and documenting complex processes.Engaging in problem-solving independently and as part of a collaborative team.Communicating and working effectively with colleagues from diverse backgrounds.Finding ways to add personal value while supporting team goals.Contributing to impactful technology and sustainability projects.Luxury, arts, culture and creativityWhat you will bringCurrently enrolled in or just graduated from a post-graduate program in Business Analytics, Data Management, Project Management, or a related field.Strong analytical & problem-solving skills with a willingness to learn.Ability to work autonomously when requiredOrganisation skills, with an ability to prioritise workloads, multitask and willing to handle complex issuesKnowledge of Microsoft Office tooling (e.g. Excel, PowerPoint, Word, Teams and SharePoint). Prior experience with project management tools is a plus.English communication and interpersonal skills (verbal and written)Positive attitude, professional demeanour with enthusiasm and energy to apply technology to solve business challengesPassionate, open-minded and motivated. RequirementsKnowledge of client experience and marketing.Excellent written and oral communication skills in English.Ability to work in a fast-paced and multicultural environment.Creative, proactive and collaborative mindset.Passion for technology and luxury.Leveraging your unique experiences, Chanel will enable you toExposure to Data challenges within a dynamic business environmentHands-on experience in a real-world IT environment.Personal growth opportunities through both on-the-job experience and learningOpportunity to work in a truly international, multi-cultural and diverse environment.

Posted 5 days ago

CHANELAt Chanel, our values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. Role OverviewAs an ESG Solutions & Analytics Intern, you will support the implementation, management, and improvement of ESG tools and data processes across the organisation.Working closely with the ESG Solutions Project Coordinator, you will assist in coordinating ESG tool deployment and helping transform ESG data into actionable insights. This role offers exposure to sustainability reporting, digital ESG platforms, project coordination, and cross-functional collaboration with Sustainability, Finance, and IT teams.What You’ll DoESG Tool Implementation SupportAssist with the implementation and rollout of ESG tools used for sustainability reporting.Support the gathering, validation, and organisation of ESG data to ensure accuracy and reliability.Help document business requirements, functional specifications, and process documentation.Assist in preparing user guides, documentation, and training materials for internal users.Data & AnalyticsSupport ESG data analysis and reporting activities.Help build dashboards and visualisations using Power BI and Excel.Contribute to improving data quality controls and documentation of ESG data definitions.Project Coordination & Agile SupportAssist in maintaining project documentation, backlog items, and task tracking.Support preparation of sprint meetings, workshops, and stakeholder discussions.Help track project deliverables and document enhancement requests.Stakeholder Engagement & User SupportSupport communication between Sustainability, Finance, and IT teams during tool implementation.Help gather user feedback on ESG tools and assist in documenting improvement requests.Assist with training sessions or internal communications to encourage adoption of ESG systems.What We’re Looking ForCurrently pursuing a Bachelor’s or Master’s degree in Sustainability, Business, Data Analytics, Information Systems, or a related field.Strong interest in ESG topics, sustainability reporting, and digital tools.Comfortable working with Excel and Power BI (or willingness to learn quickly).Interest in project coordination, data governance, and tool implementation.Analytical mindset with strong attention to detail.Strong communication and collaboration skills.Fluent in English; French is a plus.Why This Role MattersYou’ll be contributing to CHANEL’s next-generation ESG performance, helping us measure, manage, and scale our sustainability efforts. This role offers real responsibility, professional growth, and exposure to cutting-edge ESG systems — ideal preparation for a future career in sustainability, data, or digital transformation.Apply TodayJoin CHANEL and be part of a team that’s shaping sustainable innovation. We value your perspective, ambition, and potential — and we encourage you to apply even if you don’t meet every requirement.

Posted 29 days ago