
Board Intelligence is a board technology and advisory company that provides AI-powered governance software and consulting services to help boards improve decision-making, reporting, and organisational performance.
Open roles at Board Intelligence
3 roles

AI-Enabled People Operations Intern
Board Intelligence
London, UK
Build and automate HR data systems by improving data quality, creating dashboards, and developing AI-powered workflows to support people operations.Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.Our MissionWe unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society. The Opportunity We're looking for an AI-Enabled People Operations Intern to solve a real operational problem; centralise our People data, build reporting infrastructure, and automate the workflows that will let us scale. You'll report directly to Az, our People and AI Enablement Partner. Based in our London office 3 to 4 days per week, you'll work on three interconnected priorities: ensuring our employee records are complete and current, building our reports and dashboards on our HRIS (ELMO), and setting up automation workflows that run without manual intervention. This isn't make-work. The systems you build will power how the People team operates. The data you clean will form the foundation for everything that follows. The automation you set up will stay in place long after you leave. The Role You'll help us solve a real operational problem; our People data is fragmented across folders and systems, making it hard to report accurately on employee information, compliance status, and team metrics. Your job is to centralise this data, automate the tedious parts, and build the reporting infrastructure so the People team (and eventually the business) can trust the data and act on it. You'll work on three interconnected areas, in this order: 1. Data hygiene and compliance To support the reporting and automation systems that follow, you need reliable data foundations. You'll systematically review employee records in Elmo and our People folders, flag anything that needs updating or completing, and work with managers and team members to resolve it. You're building the data confidence the People team needs to scale operations. 2. Building reports and dashboards Once you understand the data, you'll build recurring reports in Elmo that surface the information the People team needs: current notice periods, document status, headcount by team, upcoming anniversaries, anything else that matters for planning and compliance. You'll design and build at least one Elmo dashboard with key People metrics. This becomes the single source of truth. 3. Automating workflows The manual parts should be automated. You'll use tools to set up workflows that flag missing documents, alert managers to outdated information, trigger reports on schedule, or pull data from Elmo into other systems. The goal is to move the People team from "manually checking folders" to "receiving alerts when something needs attention". Who We're Looking For You have a strong foundation in data and analytics. You understand how to work with AI tools and automation platforms to solve operational problems. You're comfortable learning APIs and integrations on the fly. You're probably studying data science, business analytics, computer science, or a related field, or you have HR operations experience and want to deepen your technical skills. You don't need to be a software engineer, but you do need to be genuinely interested in how systems connect and how to automate manual work. Essential: Data and analytics mindset Practical experience with AI tools and automation Ability to learn new systems (Elmo, APIs, automation platforms) quickly Comfort with detail work and problem-solving Willingness to chase people and follow up on gaps Valuable but not essential: Experience with HRIS systems or HR operations Python or basic scripting API integration experience SQL or data querying What Success Looks Like By the end of the internship, you will have: Reviewed all employee records and ensured critical information (notice periods, key documents, contact details) is current and documented; established a tracking system for ongoing updates Built and tested one or two recurring reports in Elmo that the People team actually uses Designed and deployed at least one automated workflow (e.g. missing Expression of Wish form alerts, notice period reminders, scheduled data pulls) that runs without manual intervention Handed over clear documentation so the People team can maintain and extend these workflows You'll also understand how Elmo works, how to use its API, and how to connect systems together using automation platforms. That knowledge is yours to take forward. Why This Matters Board Intelligence is building AI capability across the business. The People team manages that programme. You'll solve a real problem, build something that lasts, and learn how to use AI and automation to scale operational work. By the end of this, you'll have a genuine project you can talk about in interviews: you took fragmented data, built systems to clean and organise it, and automated the workflows so it stays clean. BenefitsWe pride ourselves on our great working environment and package. Here's some of what's on offer:Pension schemePersonal performance bonus26 days holiday each calendar yearBupa health & dental coverGroup life assuranceEAPCycle to work schemeDiversity, equity and inclusionBoard Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of ag
Posted today

Graduate Enterprise Sales Associate
Board Intelligence
London, UK
Support enterprise sales by assisting with client engagement, CRM management, opportunity coordination, and strategic account development for AI-powered governance solutions.Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.Our MissionWe unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society. The RoleThis is a rare opportunity to learn enterprise sales by working directly alongside one of Board Intelligence’s strongest commercial performers. You will gain exposure to: How senior executives make buying decisions How complex Enterprise sales cycles are managed How relationships with Chairs, CEOs, CFOs, and governance leaders are developed How SaaS technology is positioned to large organisations How trusted partnerships are built at board level Main ResponsibilitiesEnterprise Sales Support and Client Engagement Support the Director, Enterprise in managing strategic Enterprise opportunities and client relationships. Attend client meetings with senior executives and governance leaders, helping capture key insights, actions, and follow-up requirements. Build strong understanding of client challenges, priorities, and decision-making processes. Support preparation for important client meetings, including research, briefing notes, agendas, and relevant materials. Help ensure every client interaction reflects the quality and professionalism expected when working with senior leaders. Opportunity Management and Follow Through Own and coordinate follow-up actions after client meetings, ensuring momentum is maintained. Support the creation of follow-up communications, meeting summaries, and relevant client materials. Help track actions, stakeholders, timelines, and next steps across complex Enterprise sales cycles. Identify opportunities to improve organisation, efficiency, and client experience throughout the sales process. CRM and Commercial Operations Maintain accurate and up-to-date CRM records, ensuring activity, contacts, opportunities, and next steps are captured. Support pipeline hygiene, reporting, and sales administration. Assist with preparation of proposals, order forms, contracts, and internal approvals. Coordinate with Sales, Legal, Finance, Consulting, and Customer teams to ensure smooth progression of opportunities. Relationship Building and Market Development Research target organisations, senior stakeholders, and industry developments to support account strategy. Build understanding of Enterprise buying groups and influence networks. Support account planning and preparation for strategic client engagement. Develop knowledge of Board Intelligence’s market, products, and value proposition. What we're looking forRequired Experience Strong organisational skills with the ability to manage multiple priorities. Experience working with CRM systems or sales tools is beneficial. Interest in developing a career in enterprise sales, consulting, or strategic client relationships. Exposure to senior stakeholders or professional environments is desirable. Skills and Attributes Gravitas and professionalism: Comfortable interacting with senior executives and representing Board Intelligence in high-profile client conversations. Exceptional organisation: Able to manage details, follow-ups, and competing priorities with precision. Commercial curiosity: Interested in understanding how organisations make decisions and how value is created. Strong communication skills: Able to listen carefully, capture insights, and communicate clearly. Relationship focused: Naturally personable and able to build trust quickly. Attention to detail: Takes pride in accuracy and quality. Growth mindset: Hungry to learn, improve, and develop into a future commercial leader. Confidence and initiative: Comfortable asking questions, taking ownership, and proactively solving problems. For the right person, this role can become the foundation for a successful career in Enterprise Sales. BenefitsWe pride ourselves on our great working environment and package. Here's some of what's on offer:Pension schemePersonal performance bonus26 days holiday each calendar yearBupa health & dental coverGroup life assuranceEAPCycle to work schemeDiversity, equity and inclusionBoard Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.
Posted today

Graduate Customer Conversion Specialist
Board Intelligence
London, UK
Support the sales process by delivering product demonstrations, running client proof-of-value projects, and helping customers understand the value of AI-powered governance software.Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.Our MissionWe unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society. The Role The Graduate Customer Specialist supports our sales process by helping prospective clients see the value of our technology in a practical, tailored way. You will learn to run proofs of value (trials), configure the platform around client use cases, and help guide stakeholders from early interest through to a confident buying decision. This is a client facing role suited to someone at the start of their career who has strong communication skills, a structured mind, and real curiosity about technology and AI. You do not need prior SaaS or client facing experience. You will be supported by experienced colleagues and given the training and tools to grow into the work. Over time you will become the bridge between our product and our clients, making sure the platform is understood, relevant, and positioned to deliver meaningful impact. Main Responsibilities Proof of value support Help design and run proofs of value, learning to tailor the platform to the needs and workflows of prospective clients. Configure the platform using client data and scenarios to show real, tangible outcomes, with guidance from senior colleagues. Support clients through the proof of value process, keeping it clear, engaging, and moving forward. Help define and track success criteria so each proof of value ends with a clear and compelling case for adoption. Product knowledge and demonstration Build a deep understanding of the Board Intelligence platform, including core features, use cases, and what sets it apart. Learn to deliver high quality product demonstrations tailored to senior stakeholders and governance use cases. Translate product capabilities into clear, relevant benefits for audiences who are not technical. Sales partnership Work alongside the sales teams to support deal progression and conversion. Share what you learn about client needs, objections, and decision drivers to help inform sales strategy. Help position the platform within complex buying groups and longer sales cycles. Client engagement Build credibility and trust with senior stakeholders, including Company Secretaries, executives, and governance teams. Help facilitate workshops and working sessions to understand client requirements and align the platform to their priorities. Represent Board Intelligence professionally throughout the sales process. Feedback and continuous improvement Capture insights from proofs of value and client interactions to inform product development and roadmap priorities. Spot opportunities to improve the proof of value process, tools, and materials. Work with Product, Engineering, and Consulting teams to refine how we demonstrate and deliver value. What we're looking forWe are looking for someone at the start of their career who is curious, driven, and genuinely interested in technology and how it solves real problems. You enjoy explaining ideas clearly, you think in a structured way, and you learn quickly in a fast moving environment. You care about doing things well and about the experience the people around you have. You are confident speaking with people more senior than you, and you are happy to ask questions until you understand a problem properly. Required Experience This is an entry level role, so we are interested in potential rather than a track record. You do not need prior SaaS, sales, or client facing experience. You will need Strong written and spoken communication, with the ability to explain ideas clearly to different audiences. Structured, analytical thinking, with the ability to break a problem down and work towards a solution. Good attention to detail, especially when working with data or preparing something for a client. Comfort working with data and a willingness to learn how to configure software to reflect real situations. Demonstrable curiosity about AI tools and a clear desire to use them in your work. Confidence working with people, including senior stakeholders, with a professional and credible manner. A collaborative approach, working well with people across Sales, Product, and Consulting. Strong organisation, with the ability to manage several pieces of work at once. Nice to havesAny exposure to governance, reporting, or enterprise workflow tools. Any experience presenting, demonstrating, or running workshops, including at university or in part time work. What good looks like in this role Once you are up to speed, success looks like: You understand the Board Intelligence platform well enough to demonstrate it clearly to clients. You can run a proof of value with light supervision, keeping clients engaged and the process on track. Clients and colleagues trust you to represent Board Intelligence professionally. You use AI and automation tools to work more efficiently and to improve how we run proofs of value. You bring useful insight back from client interactions that helps Product and Sales make better decisions. BenefitsWe pride ourselves on our great working environment and package. Here's some of what's on offer:Pension schemePersonal performance bonus26 days holiday each calendar yearBupa health & dental coverGroup life assuranceEAPCycle to work schemeDiversity, equity and inclusionBoard Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.
Posted today

AI-Enabled People Operations Intern
Board Intelligence
London, UK
Build and automate HR data systems by improving data quality, creating dashboards, and developing AI-powered workflows to support people operations.Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.Our MissionWe unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society. The Opportunity We're looking for an AI-Enabled People Operations Intern to solve a real operational problem; centralise our People data, build reporting infrastructure, and automate the workflows that will let us scale. You'll report directly to Az, our People and AI Enablement Partner. Based in our London office 3 to 4 days per week, you'll work on three interconnected priorities: ensuring our employee records are complete and current, building our reports and dashboards on our HRIS (ELMO), and setting up automation workflows that run without manual intervention. This isn't make-work. The systems you build will power how the People team operates. The data you clean will form the foundation for everything that follows. The automation you set up will stay in place long after you leave. The Role You'll help us solve a real operational problem; our People data is fragmented across folders and systems, making it hard to report accurately on employee information, compliance status, and team metrics. Your job is to centralise this data, automate the tedious parts, and build the reporting infrastructure so the People team (and eventually the business) can trust the data and act on it. You'll work on three interconnected areas, in this order: 1. Data hygiene and compliance To support the reporting and automation systems that follow, you need reliable data foundations. You'll systematically review employee records in Elmo and our People folders, flag anything that needs updating or completing, and work with managers and team members to resolve it. You're building the data confidence the People team needs to scale operations. 2. Building reports and dashboards Once you understand the data, you'll build recurring reports in Elmo that surface the information the People team needs: current notice periods, document status, headcount by team, upcoming anniversaries, anything else that matters for planning and compliance. You'll design and build at least one Elmo dashboard with key People metrics. This becomes the single source of truth. 3. Automating workflows The manual parts should be automated. You'll use tools to set up workflows that flag missing documents, alert managers to outdated information, trigger reports on schedule, or pull data from Elmo into other systems. The goal is to move the People team from "manually checking folders" to "receiving alerts when something needs attention". Who We're Looking For You have a strong foundation in data and analytics. You understand how to work with AI tools and automation platforms to solve operational problems. You're comfortable learning APIs and integrations on the fly. You're probably studying data science, business analytics, computer science, or a related field, or you have HR operations experience and want to deepen your technical skills. You don't need to be a software engineer, but you do need to be genuinely interested in how systems connect and how to automate manual work. Essential: Data and analytics mindset Practical experience with AI tools and automation Ability to learn new systems (Elmo, APIs, automation platforms) quickly Comfort with detail work and problem-solving Willingness to chase people and follow up on gaps Valuable but not essential: Experience with HRIS systems or HR operations Python or basic scripting API integration experience SQL or data querying What Success Looks Like By the end of the internship, you will have: Reviewed all employee records and ensured critical information (notice periods, key documents, contact details) is current and documented; established a tracking system for ongoing updates Built and tested one or two recurring reports in Elmo that the People team actually uses Designed and deployed at least one automated workflow (e.g. missing Expression of Wish form alerts, notice period reminders, scheduled data pulls) that runs without manual intervention Handed over clear documentation so the People team can maintain and extend these workflows You'll also understand how Elmo works, how to use its API, and how to connect systems together using automation platforms. That knowledge is yours to take forward. Why This Matters Board Intelligence is building AI capability across the business. The People team manages that programme. You'll solve a real problem, build something that lasts, and learn how to use AI and automation to scale operational work. By the end of this, you'll have a genuine project you can talk about in interviews: you took fragmented data, built systems to clean and organise it, and automated the workflows so it stays clean. BenefitsWe pride ourselves on our great working environment and package. Here's some of what's on offer:Pension schemePersonal performance bonus26 days holiday each calendar yearBupa health & dental coverGroup life assuranceEAPCycle to work schemeDiversity, equity and inclusionBoard Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of ag
Posted today

Graduate Enterprise Sales Associate
Board Intelligence
London, UK
Support enterprise sales by assisting with client engagement, CRM management, opportunity coordination, and strategic account development for AI-powered governance solutions.Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.Our MissionWe unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society. The RoleThis is a rare opportunity to learn enterprise sales by working directly alongside one of Board Intelligence’s strongest commercial performers. You will gain exposure to: How senior executives make buying decisions How complex Enterprise sales cycles are managed How relationships with Chairs, CEOs, CFOs, and governance leaders are developed How SaaS technology is positioned to large organisations How trusted partnerships are built at board level Main ResponsibilitiesEnterprise Sales Support and Client Engagement Support the Director, Enterprise in managing strategic Enterprise opportunities and client relationships. Attend client meetings with senior executives and governance leaders, helping capture key insights, actions, and follow-up requirements. Build strong understanding of client challenges, priorities, and decision-making processes. Support preparation for important client meetings, including research, briefing notes, agendas, and relevant materials. Help ensure every client interaction reflects the quality and professionalism expected when working with senior leaders. Opportunity Management and Follow Through Own and coordinate follow-up actions after client meetings, ensuring momentum is maintained. Support the creation of follow-up communications, meeting summaries, and relevant client materials. Help track actions, stakeholders, timelines, and next steps across complex Enterprise sales cycles. Identify opportunities to improve organisation, efficiency, and client experience throughout the sales process. CRM and Commercial Operations Maintain accurate and up-to-date CRM records, ensuring activity, contacts, opportunities, and next steps are captured. Support pipeline hygiene, reporting, and sales administration. Assist with preparation of proposals, order forms, contracts, and internal approvals. Coordinate with Sales, Legal, Finance, Consulting, and Customer teams to ensure smooth progression of opportunities. Relationship Building and Market Development Research target organisations, senior stakeholders, and industry developments to support account strategy. Build understanding of Enterprise buying groups and influence networks. Support account planning and preparation for strategic client engagement. Develop knowledge of Board Intelligence’s market, products, and value proposition. What we're looking forRequired Experience Strong organisational skills with the ability to manage multiple priorities. Experience working with CRM systems or sales tools is beneficial. Interest in developing a career in enterprise sales, consulting, or strategic client relationships. Exposure to senior stakeholders or professional environments is desirable. Skills and Attributes Gravitas and professionalism: Comfortable interacting with senior executives and representing Board Intelligence in high-profile client conversations. Exceptional organisation: Able to manage details, follow-ups, and competing priorities with precision. Commercial curiosity: Interested in understanding how organisations make decisions and how value is created. Strong communication skills: Able to listen carefully, capture insights, and communicate clearly. Relationship focused: Naturally personable and able to build trust quickly. Attention to detail: Takes pride in accuracy and quality. Growth mindset: Hungry to learn, improve, and develop into a future commercial leader. Confidence and initiative: Comfortable asking questions, taking ownership, and proactively solving problems. For the right person, this role can become the foundation for a successful career in Enterprise Sales. BenefitsWe pride ourselves on our great working environment and package. Here's some of what's on offer:Pension schemePersonal performance bonus26 days holiday each calendar yearBupa health & dental coverGroup life assuranceEAPCycle to work schemeDiversity, equity and inclusionBoard Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.
Posted today

Graduate Customer Conversion Specialist
Board Intelligence
London, UK
Support the sales process by delivering product demonstrations, running client proof-of-value projects, and helping customers understand the value of AI-powered governance software.Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.Our MissionWe unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society. The Role The Graduate Customer Specialist supports our sales process by helping prospective clients see the value of our technology in a practical, tailored way. You will learn to run proofs of value (trials), configure the platform around client use cases, and help guide stakeholders from early interest through to a confident buying decision. This is a client facing role suited to someone at the start of their career who has strong communication skills, a structured mind, and real curiosity about technology and AI. You do not need prior SaaS or client facing experience. You will be supported by experienced colleagues and given the training and tools to grow into the work. Over time you will become the bridge between our product and our clients, making sure the platform is understood, relevant, and positioned to deliver meaningful impact. Main Responsibilities Proof of value support Help design and run proofs of value, learning to tailor the platform to the needs and workflows of prospective clients. Configure the platform using client data and scenarios to show real, tangible outcomes, with guidance from senior colleagues. Support clients through the proof of value process, keeping it clear, engaging, and moving forward. Help define and track success criteria so each proof of value ends with a clear and compelling case for adoption. Product knowledge and demonstration Build a deep understanding of the Board Intelligence platform, including core features, use cases, and what sets it apart. Learn to deliver high quality product demonstrations tailored to senior stakeholders and governance use cases. Translate product capabilities into clear, relevant benefits for audiences who are not technical. Sales partnership Work alongside the sales teams to support deal progression and conversion. Share what you learn about client needs, objections, and decision drivers to help inform sales strategy. Help position the platform within complex buying groups and longer sales cycles. Client engagement Build credibility and trust with senior stakeholders, including Company Secretaries, executives, and governance teams. Help facilitate workshops and working sessions to understand client requirements and align the platform to their priorities. Represent Board Intelligence professionally throughout the sales process. Feedback and continuous improvement Capture insights from proofs of value and client interactions to inform product development and roadmap priorities. Spot opportunities to improve the proof of value process, tools, and materials. Work with Product, Engineering, and Consulting teams to refine how we demonstrate and deliver value. What we're looking forWe are looking for someone at the start of their career who is curious, driven, and genuinely interested in technology and how it solves real problems. You enjoy explaining ideas clearly, you think in a structured way, and you learn quickly in a fast moving environment. You care about doing things well and about the experience the people around you have. You are confident speaking with people more senior than you, and you are happy to ask questions until you understand a problem properly. Required Experience This is an entry level role, so we are interested in potential rather than a track record. You do not need prior SaaS, sales, or client facing experience. You will need Strong written and spoken communication, with the ability to explain ideas clearly to different audiences. Structured, analytical thinking, with the ability to break a problem down and work towards a solution. Good attention to detail, especially when working with data or preparing something for a client. Comfort working with data and a willingness to learn how to configure software to reflect real situations. Demonstrable curiosity about AI tools and a clear desire to use them in your work. Confidence working with people, including senior stakeholders, with a professional and credible manner. A collaborative approach, working well with people across Sales, Product, and Consulting. Strong organisation, with the ability to manage several pieces of work at once. Nice to havesAny exposure to governance, reporting, or enterprise workflow tools. Any experience presenting, demonstrating, or running workshops, including at university or in part time work. What good looks like in this role Once you are up to speed, success looks like: You understand the Board Intelligence platform well enough to demonstrate it clearly to clients. You can run a proof of value with light supervision, keeping clients engaged and the process on track. Clients and colleagues trust you to represent Board Intelligence professionally. You use AI and automation tools to work more efficiently and to improve how we run proofs of value. You bring useful insight back from client interactions that helps Product and Sales make better decisions. BenefitsWe pride ourselves on our great working environment and package. Here's some of what's on offer:Pension schemePersonal performance bonus26 days holiday each calendar yearBupa health & dental coverGroup life assuranceEAPCycle to work schemeDiversity, equity and inclusionBoard Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.
Posted today
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