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TUI’s Operations Control Centre apprenticeship develops skills in coordinating flight operations, responding to disruptions and supporting safe, efficient airline services.
What is TOCC?
The TUI Operations Control Centre (TOCC) is the operational heartbeat of our airline. Working behind the scenes, TOCC teams coordinate and monitor our flight operations, responding to challenges, making critical decisions and helping ensure our customers reach their destinations safely and efficiently.
No two days are the same, making this an exciting opportunity for individuals who enjoy problem-solving, working under pressure and being part of a team.
Who Are We Looking For?
We're looking for individuals who are:
Passionate about aviation and travel
Curious and eager to learn
Strong problem-solvers
Able to stay calm under pressure
Organised and detail-oriented
Great team players with excellent communication skills
Whether you've developed these skills through education, part-time work, sports teams, volunteering, hobbies or other experiences, we'd love to hear from you.
At TUI, we're interested in your potential and enthusiasm to learn.
What Can You Expect?
As an apprentice, you'll have the opportunity to:
Learn from experienced aviation professionals
Gain industry-recognised qualifications
Develop valuable operational and business skills
Work within a fast-paced airline environment
Build the foundations for a long-term career within TUI
ABOUT OUR OFFER
Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Excellent rates with foreign exchange
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Private Medical Insurance, single cover with option to add dependants
Permanent Health Insurance
Pension scheme and life assurance
On completion of the Apprentice programme a voucher (amount dependent on the apprenticeship level) and an extra day off
Access to student discount via Totum
Network of other apprentices/graduates and colleagues
Buddy support throughout the programme
Mentor programme
One day off each week from work duties to study towards your apprenticeship qualification
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
How to apply
Apply directly through the company website. Clicking the link below will open the application page in a new window.
Location: Hannover, Germany
Industry: Hospitality
We’re adventure seekers. Smile givers. Impact makers. We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking. We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world. We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers. Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment. At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying. There’s a place for you here.
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