Sales Support Apprentice

A sales support apprenticeship offering hands-on experience in customer service, administration, and business development within a hybrid work environment.

About The Role 

​We are looking for a Sales Support Apprentice to join our team at Dals. The Sales Support Apprentice will provide essential administrative and customer support to our Sales function while completing the Level 3 Business Administrator Apprenticeship.

You will rotate across different sales teams within DALS, giving you broad exposure to how each team operates, the systems they use, and the processes that drive successful performance. This rotational experience offers an excellent foundation for anyone looking to build a long‑term career in sales and business development.

Main Duties & Responsibilities 

• Support different teams with customer enquiries, quotations, and order processing.

• Maintain accurate customer and sales records across internal systems.

• Assist with preparing sales materials, reports and meeting documentation.

• Help schedule team meetings and coordinate administrative tasks.

• Contribute to process improvement projects and suggest ways to build team efficiency.

• Gain an understanding of business development and sales processes through team rotation

About You 

​We’re looking for someone with:

• Minimum 5 GCSEs at grade C/4 or above including Maths and English (or equivalent).

• A willingness to learn and develop new skills with a positive attitude towards starting a career in sales.

• Good communication skills, both written and verbal.

• Basic IT skills, including experience of Microsoft Office.

What's In It For You?

• Hybrid working post-training (3 days a week in office, 2 day at home)

• 22 days annual leave plus bank holidays, this increases with your service

• Refer and Earn - Employee referral scheme and bonuses

• Family Friendly - Enhanced Maternity and Paternity Pay and gift hampers for new parents 

• Employee Experiences - Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions and long service awards. Activities for key inclusion events and wellbeing webinars. Internal employee recognition schemes such as employee of the month and end of year awards

• Training & Development Opportunities - A huge range of internal and external training available, including apprenticeships (levels 3,4 & 5) 

• ESG & Sustainability - Cycle to work scheme, volunteering days, travel discounts and part of Manchester Liftshare Community platform

• Exclusive access to Westfield Health access to different healthcare benefits and services, giving you money back towards essential health costs such as optical and dental treatments. Also included - 24hr DoctorLine service, Gym Discounts, offers on a wide range of goods and services from hundreds of leading retailers, restaurants, and destinations.

• Mental health and Wellbeing Support - Employee Assistance Program providing up to 6 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts. Access to mental health first aiders and much more

• Free breakfast, fresh fruit and tea & coffee provided daily

About Dals

At Dals, we enable people and organisations to tackle critical language challenges every day. Our interpreting and translation services cover more than 500 languages, including BSL and other non-spoken languages. We connect clients and their service users with crucial expertise whenever and wherever they need it—because the world is a better, fairer place when everyone is understood.

Our people are our future, and we take care of them. Through community partnerships and social value initiatives, we continuously work to ensure Dals has a positive impact on the world.

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Our Commitments

We are proud to be:

• An Age Friendly Employer, welcoming applications from experienced professionals and supporting age diversity.

• A supporter of the Armed Forces Covenant, encouraging applications from veterans, reservists, and their families.

• A Disability Confident Employer, guaranteeing interviews for disabled applicants who meet the minimum criteria and ensuring an inclusive recruitment process.

• A Mindful Employer, promoting mental health awareness and fair recruitment practices in line with the Equality Act 2010.