Graduate Operational Risk Officer

This operational risk and internal control role focuses on managing the bank's risk framework, investigating disruption events, and performing reconciliations to ensure positive customer outcomes and regulatory compliance.

The Access Bank UK Ltd has a strong presence across Africa, Europe, and key global markets including France, Malta, Hong Kong, and Dubai. Joining Access Bank offers unparalleled exposure to international finance, allowing professionals to work closely with diverse teams and markets across continents. This dynamic environment provides invaluable experience in cross-border banking operations, global trade, and sustainable finance.

The Access Bank UK Ltd is the first bank in London to be awarded Platinum status by Investors in People (IIP) in 2020 demonstrating our commitment to high performance through good people management and strong company culture. This means there is a focus on clearly defined set of core values and the Bank encourages a sense of individual ownership and talent development whilst fostering team spirit and career progression.

Your day-to-day responsibilities:

• Proactive management of the Bank’s Risk Management Framework

• Conduct investigations following a risk or disruption event and manage remedial actions through to completion

• Perform reconciliations to ensure good customer outcomes and identify any issues for investigation

• Assist with producing management reports and returns which may involve detailed research and analysis from within and outside the unit;

• Deal with specific tasks within set terms of reference and defined processes;

• To work with each department and the various business units to provide support, advice and guidance on appropriate risk management framework, policies and procedures, which will facilitate the business in identifying, assessing and managing risk within the business, meeting the standards set and regulatory requirements;

• Support the Operational Risk & Internal Control team as and when required on specific activities and projects;

• Assist in managing all Operational Risk and Internal Control principles, ensuring policies and procedures are clearly defined and regulatory developments are proactively communicated;

• Through regular and thematic monitoring and appropriate business involvement ensure all procedures and controls are carried out to the required level of competence as set out in the Bank’s policies and procedures.

• Build and maintain effective working relationships with the internal stakeholders;

• Continuously improve the quality, timeliness, organisation and accuracy of all workflows including; Incident reporting, Committee documentation and all internal reporting.

Person/Experience required

• Holds a relevant degree in Finance, Business, Economics, Risk Management, or a related discipline.

• Strong attention to detail with proven ability to deliver accurate and timely data input, authorisation, and reporting, consistently meeting performance targets.

• Knowledge of banking operations and processes is highly desirable.

• Demonstrated reliability and ability to foster an environment of teamwork and mutual support.

• Capable of working independently, using initiative, and managing strict deadlines across a variety of business areas, while delivering high-quality outcomes as part of a multi-functional team.

• Excellent communication skills with the ability to build effective relationships across all areas of the Bank.

• Strong problem-solving and analytical skills, with resilience and flexibility to remain calm under pressure.

• Proven track record of guiding colleagues to work together effectively, consistently setting and meeting high standards.

• Ability to develop and maintain professional relationships both internally and externally.

Why work with The Access Bank UK Ltd?

At The Access Bank UK we are committed to helping our employees reach their full potential through providing continuous learning opportunities and the tools and training to help them grow.

We encourage a sense of individual ownership whilst fostering team spirit and are firmly committed to the diversity of our workforce. We are proud to have achieved the Investors in People Platinum accreditation, which is recognised across the world as a mark of excellence.

We are guided by our Core Values:

• Excellence

• Innovation

• Passion for Customers

• Professionalism

• Empowered Employees

• Leadership

Our Training Commitment

You will receive training and coaching by working closely with our heads of departments, a designated mentor and buddy from across the business. You will be involved in a variety of learning and development initiatives such as cross department training, soft skills workshops and off-site events.

Benefits

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus

• We put 10% of salary into your pension, even if you don’t contribute yourself.

• 25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 years

• Company funded Employee Assistance Programme

• Benefits supporting you and your family, such as death-in-service benefit

• Share in Access Bank success by investing in our share plans after 5 years of service