Graduate Technical Sales Support Engineer

This technical role involves providing global dealer support, developing 3D machine animations and multimedia training content, and collecting field performance data for a crushing, screening, and conveyor equipment manufacturer.

Join our team at Terex Omagh and embark on an exciting opportunity as we seek a skilled and dedicated Graduate Technical Support Engineer to contribute to our Customer & Product Support team.

At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

The graduate Technical Support Engineer will work within the Training and Application Support team to provide our worldwide dealer network with technical support information and solutions.

What you’ll do:

Main Duties & Responsibilities

• Develop high-quality multimedia content, including machine renders and animations, to support marketing literature, product training materials and site layout proposals.

• Provide technical application support for the Terex Crushing, screening and conveyor range to the internal sales team, dealers and when necessary, end users

• Attend site to collect and analyse application and performance data from new and existing product for use in plant simulations

• Assist in other departmental functions such as the creation of Aggflows, Cost Calculators, Visio Drawings

• Creating, updating and occasionally delivering product training presentations

• Attending industry trade shows, conferences, or open days

• Identify and undertake additional personal development courses to continually improve your training & presentation skills

What you’ll bring:

Experience & Qualifications

• Engineering Degree or similar

• Experience or working knowledge of multimedia content creation tools, including 3D rendering, animation, video editing or graphic design software, would be advantageous.

• Creativity, innovative thinking and excellent organizational skills

• Good English communication skill, both written and spoken

• Competent with Microsoft Office tools

Knowledge, Skills & abilities

• Excellent communication and interpersonal skills

• A high level of proficiency in Microsoft Office Suite

• Effective project management and planning / organizational skills

• Someone who cultivates a team spirit with the respect of others’ ideas and requirements

• Capable of working on their own initiative and as part of a team as and when required

• Ability to manage multiple tasks / projects at one time

• Able to assess workload and commit to realistic timelines with given resources

• Excellent attention to detail

• Willingness to travel abroad occasionally

• Willingness to carry out “hands-on” work in the field with service team when required.

Why Join Us:

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.

• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
  Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.

• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.

• We are committed to helping team members reach their full potential.

• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.

• We offer competitive rates of pay, Team Member bonus, Westfield healthcare, 32 holidays, pension, life assurance, LinkedIn Learning, on site free parking, Perks discount card.