Business Administration Apprentice

Based at Sulzer’s Birmingham HQ Service Centre, this apprenticeship provides foundational experience in technical administration, supporting engineering workflows, logistics, and document management while offering a path toward a permanent career.

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Start your career at Sulzer’s Birmingham HQ Service Centre, the hub of our UK operations and home to world‑class engineering, customer support and service delivery teams. This apprenticeship is perfect for someone who’s organised, proactive and eager to learn how a busy technical service centre runs behind the scenes. You’ll gain real administrative experience while supporting the teams that keep major engineering projects moving.

Job Responsibilities

• Provide day‑to‑day administrative support to workshop, engineering and management teams.

• Help manage incoming enquiries, emails and phone calls, ensuring they reach the right people promptly.

• Assist with scheduling jobs, creating work orders and updating internal systems.

• Prepare documents, reports and basic spreadsheets to support operational workflows.

• Help maintain accurate records for jobs, parts, orders, and compliance documentation.

• Support purchasing and logistics tasks, such as raising purchase orders and tracking deliveries.

• Assist with reception duties, welcoming visitors and contractors to the service centre.

• Learn to use industry-standard software, internal systems and digital tools.

• Help organise meetings, training sessions and internal events.

• Contribute to continuous improvement by keeping processes and paperwork tidy, accurate and consistent.

Job Qualifications

• 5 GCSEs (or equivalent) at grade 4/C or above, including English and Maths.

• Strong communication skills with a professional, confident approach.

• Good working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Highly organised with strong attention to detail and the ability to prioritise tasks.

• Proactive attitude, willingness to learn, and commitment to completing an apprenticeship in administration.

• Eligibility to work in the UK.

What we offer you

• Increasing pay throughout the apprenticeship

• Mentoring and support from expert technicians

• Training and development programme

• Work with new technologies and exciting applications

• Sponsored educational opportunities and pathways to higher education

• Opportunity to complete part of your apprenticeship at another site in the UK

• Opportunity to work abroad with customers all over the world

• Potential for a permanent role with Sulzer upon successful completion of the apprenticeship

• Continuous progression within the company

• Apprentice community of over 80 apprentices across the UK

• 33 days holiday, inclusive of bank holidays

• Pension plan

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.