Graduate Facilities Manager Manchester

This developmental apprenticeship role focuses on gaining hands-on operational experience in day-to-day Soft and Hard facilities management services while completing a structured Level 4 Facilities Manager qualification across an allocated HMRC site.

Job Introduction

We are looking for a motivated and ambitious individual to join our team as a Facilities Manager Apprentice, supporting the day-to-day delivery of integrated Facilities Management services across an allocated HMRC West site.

This development role is designed to build the skills, knowledge, and experience required to become a fully qualified Facilities Manager through completion of a Level 4 Facilities Manager Apprenticeship. Working alongside experienced Facilities Managers, you will progressively gain exposure to site operations, compliance, stakeholder management, and service performance.

 What you’ll do

• Support the day-to-day delivery of FM services including cleaning, reception, catering support, mailroom, porterage, and retail operations

• Assist with coordinating Hard FM, Soft FM, and supplier activities across site

• Conduct site walkthroughs and support service quality and compliance checks

• Support KPI, SLA, and performance reporting

• Assist with contractor and supplier management

• Support health & safety, statutory, and contractual compliance requirements

• Engage with site users and stakeholders to support service improvements and issue resolution

• Contribute to continuous improvement initiatives across the site

• Complete all Level 4 Facilities Manager Apprenticeship learning and assessment requirements

• Apply apprenticeship learning within the operational environment under supervision

What you bring

Essential

• Degree educated or equivalent experience

• Strong interest in Facilities Management, operations, or property services

• Excellent communication and interpersonal skills

• Strong organisational skills and attention to detail

• Willingness to learn and develop within a fast-paced operational environment

• Ability to work effectively as part of a team and under guidance

• Must be based in, or willing to relocate to, Manchester, Belfast, or Glasgow

• Ability to attend site regularly, as this is a site-based operational role

Desirable

• Experience within customer service, hospitality, estates, logistics, or operational environments

• Understanding of health & safety or compliance environments

• Interest in sustainability, building operations, or facilities services

• Familiarity with reporting tools, systems, or data analysis

• Previous experience managing tasks, projects, or stakeholder relationships

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer:

• Mental health & wellbeing support

• Employee Assistance Programme for personal, legal, and financial advice

• 24/7 virtual GP & lifestyle rewards

• Discounts for you & family

• Financial tools & retirement plan

• Cycle to Work & Paid volunteering day