Partner Portal Proxy Product Owner – Graduate Trainee

Graduate role supporting a global data platform, focused on user support, system maintenance, documentation, and assisting product management in a digital/insurance environment.

Job Description

hELIOS is the global Life & Health (L&H) administration platform designed to manage individual-level data across SCOR’s reinsurance business.

The platform is built around three core pillars:

• Business Administration – Streamlining treaty administration processes such as bordereaux management, claims referrals, and medical underwriting.

• Operational Efficiency – Enhancing user experience with automated workflows, integrated systems, and consistent data processing.

• Data Centricity – Delivering standardized, accurate, and accessible data to support decision-making in areas such as modeling, experience analysis, and knowledge management.

As part of the Forward 2026 strategic plan, hELIOS is being deployed across L&H markets (excluding the US and China) to support the administration of assumed and retrocession premiums and claims. The hELIOS Portal is a key interface used by clients and internal teams to exchange reinsurance data. 

Responsibilities

 The Partner Portal Proxy Prodcut Owner is responsible for the following activities:

• Assist users worldwide: manage user creation, troubleshoot production issues, and coordinate follow‑ups with IT teams.

• Support corrective maintenance activities and help ensure platform stability.

• Contribute to automated regression testing creation in preparation for the 2027 technical upgrade and potential new business needs.

• Review and update existing documentation to ensure accuracy, clarity, and alignment with the current operating model.

• Document new requirements, user stories, or enhancements when needed and maintain the product backlog

• Help with change‑management activities, including trainings, communication and supporting the global user community.

• Depending on workload and priorities, assist Product Owners from other hELIOS components, such as Life Admin, by contributing to support tasks or cross‑functional activities

Required experience & competencies

Experience: 

• Academic background or internship experience related to Information Systems, Data, Business Analysis, Insurance, or Reinsurance.

• Interest in digital platforms, operations, or back‑office processes within financial services or insurance.

• Exposure to life insurance or reinsurance concepts is a plus, but not required.

Technical skills:

• Agile methodology

• Basic knowledge of testing principles; interest in automated regression testing is an advantage.

Soft skills:

• Strong analytical and problem‑solving abilities, with curiosity and a learning mindset.

• Clear and confident communicator, able to interact with end-users and IT teams.

• Organized, detail‑oriented, and proactive in following up on issues and tasks.

• Team‑oriented with a service‑focused mindset, especially when supporting users.

• Adaptable and comfortable working in a changing project environment with shifting priorities.

Required Education 

• Master of science, Master of Technology or Master of Business Administration.