Business Process and Knowledge Graduate

Support Sage's Learning & Development team by managing knowledge platforms, improving people processes, and using data and AI to enhance organisational efficiency and employee experience.

Job Description

At Sage, innovation starts with our people. With over 13,000 colleagues across 40 locations worldwide and more than 2 million customers, we’re united by a shared purpose: to transform the way millions of businesses work. As a global leader in AI, finance and HR software, we harness cutting-edge technology to simplify complexity and drive progress.

We’re looking for ambitious graduates to join our Learning & Development team — people who don’t just want to run programmes, but want to shape how learning drives performance, capability, and growth at scale.

Why join Sage as a Graduate?
This is a development role for someone starting their career and interested in how global organisations operate, how knowledge is managed and how process improvement can create better employee experiences. The role provides hands-on experience across process management, knowledge management, AI-enabled ways of working and continuous improvement.

Key Responsibilities

What you will be involved in
• Maintain and improve the People knowledge platform, ensuring content is accurate, accessible and up to date.
• Partner with subject matter experts to create, update and optimise knowledge articles and guidance.
• Monitor knowledge usage trends and support employee self-service through effective content management.
• Support the documentation, mapping and maintenance of People processes using agreed standards.
• Identify opportunities to simplify, standardise and improve end-to-end People processes.
• Maintain process repositories, governance documentation and support continuous improvement activities.
• Collect, analyse and present data to provide insights that support process and knowledge improvements.
• Contribute to People transformation and change initiatives that enhance efficiency and employee experience.
• Build strong relationships with stakeholders across the People Function and wider business.
• Support workshops, meetings and working groups, providing coordination and administrative support where required.
• Collaborate with Global Process Owners, Knowledge Owners and Subject Matter Experts to drive best practice and consistency.
• Support the adoption of AI-enabled knowledge and process management solutions.

What we are looking for
• Degree in Business, Human Resources, Information Management, Psychology, Technology, Data Analytics or a related discipline.
• Strong organisation skills and attention to detail.
• Curious mindset with a desire to learn.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Comfortable working with data and technology.
• Practical problem-solving skills.
• Ability to work collaboratively as part of a team.

You’ll stand out if you:
• Actively explore AI, automation, or innovative ways of working
• Bring ideas and aren’t afraid to test, learn, and iterate quickly
• Care about impact, not just activity

Your Graduate Programme
• You’ll be part of a structured graduate programme designed to build critical skills and accelerate your readiness for a long-term career at Sage.
• The programme will combine:
• On-the-job learning and real project ownership
• Exposure to different teams, projects, or rotations
• Development aligned to Sage’s future skills including AI, data, and business capability
• Opportunities to contribute to high-impact, global L&D initiatives
• You must be available to start October 2026

Working at Sage you will also benefit from:
• Access to global learning platforms, expert-led sessions and digital tools
• Opportunities to work on strategic projects and with senior stakeholders
• A clear career pathway into L&D or the wider People function
• 25 days holiday plus bank holidays, private healthcare, competitive pension and more