Graduate Business Analyst

Help clients improve business processes and implement technology and intelligent automation solutions by analysing requirements and supporting digital transformation projects.

About Reply:

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.   

Role Overview:

As a Graduate Business Analyst you’ll have the ability to help clients deliver their business strategy through process improvements, support technology solutions through analysis of requirements, and selected use of state-of-the-art intelligent automation tools.

The role requires innovative thinking to deliver process improvements for clients, making use of multiple tools to deliver and embed real change. It requires confident engagement and applied learning to pick up new skills, and apply them in new situations.

This would require an ability to work with clients to identify their core problems and to address these using the right tool / method for the job. This will use some of the most exciting automated tools on the market as well as the tried and tested methodologies (such as Lean Six Sigma) to deliver real process change. This role is based in Manchester. 

Responsibilities:

As a Graduate Business Analyst within Reply, you’ll support the accelerated growth of the organisation by helping to develop new propositions, creating use cases for intelligent automation tools, acquiring new clients and supporting business development as well as delivering projects. 

You’ll be responsible for: 

• Collaborating with clients on the implementation of optimisation and technology projects - acting as catalyst for sustainable cost-effective change - helping clients to shape the scope, approach and structure of a wide variety of projects

• Contributing to the selection of analysis and delivery methods, tools and techniques for projects; selecting appropriately from predictive (plan-driven) and adaptive (iterative/agile) approaches

• You'll be instrumental in creating new and potentially disruptive approaches to performing business activities and investigating operational requirements, problems, and opportunities

• Seeking cost effective, sustainable business solutions through improvements in automated and non-automated components of new or changed processes

• Identifying discrete opportunities to reduce cost, ensure quality, improve efficiency, enhance the client service and improve the work / life balance of the team

• Providing implementation support to assess organisational capabilities and to identify, prioritise and implement improvements and developing tailored change management plans

About the Candidate:

• You've completed a Computer Science or IT-related degree (min 2.1 grade)

• Someone who loves business, understands end users and enjoys learning tech in addition to being a team player whose fun to work with

• Strong interest in business transformation/optimisation and a passion for client- facing consulting

• A disruptive influence, able to identify and positively influence new ways of working while also being a great communicator, able to foster strong working relationships with internal and client teams

• Able to collaborate with a broad range of stakeholders to shape, enable and deliver initiatives in addition to being able to adapt and excel in new environments

• Able to leverage a broad range of Intelligent Automation skills, knowledge and experience to secure sustainable value from initiatives

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.