Apprentice HR & Training Administrator

An administrative HR role supporting the full employee journey, including recruitment, onboarding, employee records, training administration, reporting, and leavers. It involves regular communication with employees and managers, maintaining accurate records, and using Excel and HR systems.

As a HR & Training Administrator, you will be responsible for ensuring the employee journey is smooth and consistent. Alongside administration duties, you will be the first point of contact for most queries via the inboxes and the telephone for your assigned Contracts working with the HR Advisors inline with the escalation process.

You will be an integral part of the wider HR Department that supports wider business to maintain an efficient and effective service.

Key Responsibilities

Recruitment

• Assisting Senior Talent Partners with putting together offer letters and contracts of employment

• Liaising with and developing relationships with candidates prior to employment

• Update and maintain records between HR and Senior Talent Partners

New Starters

• Processing starter documentation for PAYE (monthly & fortnightly), Subcontractor and Hudson, including eligibility to work documentation, training qualifications and induction records on all internal system such as Modular Plus and Skills Station

• Ensuring all documentation is completed and stored correctly for wider departments such as Payroll, training and occupational health

• Ensure that all employees/Labour only sub-contractors are set up within the correct time frame to ensure smooth introduction into the business (IT Systems)

• Maintain the New Starter Inbox (Connectwise)

• Ensure that all New Starters hold valid ID Cards to maintain site compliance

Employees

Maintaining Employee Records (Includes but not limited to):

• Processing salary increases/changes to terms and conditions inline with Company policy and the DOA

• Ensure employee accounts are up to date to include any changes within the correct time frame i.e. payroll cut off dates

• Maintain and update accurate employee records – change of details, Maternity & Paternity Leave.

• Maintain accurate training records, in line with Role & Contract requirements, liaising with the relevant Training Co-ordinators to ensure prompt turnaround of certificates of attendance

• Reference Requests 

• Respond to any employee/manager queries received in a timely manner

Reporting

• Monitoring and reporting on Inclusion and Diversity Data using Excel

• Producing starters and leavers reports to monitor staff turnover

• Submitting weekly training attendance, capacity and cost of failure report

• Raise and issue training recharges in line with company policy and procedure

• Submit a weekly team brief attendance report

• Produce & submit weekly CITB grant claims with the relevant accrediting body

• Produce accurate reports regarding raising and issuing training recharges in line with company policy and procedure

• Supporting with the production of any adhoc reports required, such as the Board

• Report or salary data

Leavers

• Process any leavers forms on in the required timeframe liaising with the required departments i.e. Payroll, fleet, IT etc.

• Correspond with PAYE leavers regarding leave data via letter/email – Resignation Acknowledgement

• Process individual training recharges as required

Adhoc (Include but not limited to):

• Telephone – receiving & dealing with employee queries

• Emails – maintaining inboxes according to SLAs

• Any other duties as required

Experience and Qualifications

• Previous Admin Experience

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.