Quality Apprentice

A Quality Apprentice supporting quality assurance, compliance, audits and continuous improvement while completing a recognised apprenticeship qualification and gaining practical experience in quality management.

Job Purpose

The Quality Apprentice will support the Quality team in maintaining and improving quality standards across the organisation. Working towards a recognised apprenticeship qualification, the postholder will gain practical experience in quality assurance, compliance, auditing, continuous improvement, and problem-solving while contributing to the delivery of high-quality products, services, and processes.

Key Responsibilities

• Assist in monitoring and maintaining quality management systems and processes.

• Support quality inspections, audits, and compliance activities.

• Collect, analyse, and report quality-related data and performance metrics.

• Help investigate quality issues, non-conformities, customer complaints, and process failures.

• Participate in root cause analysis and continuous improvement initiatives.

• Maintain accurate quality records, documentation, and reports.

• Support the development and review of quality procedures and work instructions.

• Assist with internal and external audit preparation.

• Support in controlling non-conforming items & materials

• Contribute to corrective and preventive action (CAPA) activities.

• Work collaboratively with operational teams to promote a culture of quality and compliance.

• Attend training sessions and complete apprenticeship coursework and assessments.

• Adhere to company policies, health and safety requirements, and regulatory standards.

Knowledge, Skills and Experience

Essential

• GCSEs (or equivalent) in English and Mathematics (Grade 4/C or above).

• Strong attention to detail and accuracy.

• Good written and verbal communication skills.

• Basic IT skills, including Microsoft Office applications.

• Ability to organise and prioritise work effectively.

• Willingness to learn and develop new skills.

• Positive attitude and strong work ethic.

Desirable

• Interest in quality management, manufacturing, engineering, compliance, or continuous improvement.

• Previous work experience, work placement, or project work demonstrating attention to detail.

• Awareness of quality standards such as ISO 9001 & IATF 16949

Personal Attributes

• Analytical and problem-solving mindset.

• Curious and eager to learn.

• Team player with the ability to work independently when required.

• Reliable, professional, and accountable.

• Committed to delivering high standards of work.

• Adaptable and open to feedback.

Apprenticeship Requirements

• Enrol and actively participate in a recognised Quality Practitioner, Improvement Practitioner, or related apprenticeship programme.

• Complete all required training, assignments, and assessments within agreed timescales.

• Apply learning from the apprenticeship programme to workplace activities.

Key Performance Indicators (KPIs)

• Successful completion of apprenticeship milestones.

• Accuracy and quality of documentation and reporting.

• Participation in quality improvement projects.

• Timely completion of assigned tasks.

• Compliance with quality, safety, and regulatory requirements.

• Positive feedback from colleagues, customers, and training providers.

What We Offer:

• Salary Sacrifice Pension scheme with employer contributions matching double employee contributions to maximum of 10% employer contributions (eligible employees)

• 25 days' holiday (plus bank holidays if applicable) increasing with service

• Group Income Protection & Life Insurance

• Health Cash Plan

• Enhanced Company Sick Leave

• Enhanced Family Friendly Policies

• Cycle2Work Scheme