Business Support Apprentice

A Level 3 Business Administrator Apprenticeship with Kent County Council, providing 18 months of paid work, training, and a nationally recognised qualification, with potential progression to a permanent Business Support Officer role.

Kent Integrated Children’s Service provides a wide range of support to Kent's children and young people across Early Help and Preventative Services and Children’s Social Work Services. As well as working across these two divisions, we collaborate with a number of partner organisations to ensure we deliver the best possible outcomes. Our Business Support teams play a vital role in supporting front line teams and practitioners through the provision of professional administrative support.

We are currently looking for a Level 3 Business Administrator Apprentice to join our Children's Allowance Review Business Support team in Ashford, Kroner House. You will work within our well-established team of Business Support Officers and our Business Support Lead. Whilst we do have some criteria outlined on the Job Description, we are more interested in your potential and would love to hear from you whatever your current level of experience.    

This apprenticeship offers you the opportunity to earn a salary and obtain a nationally recognised Level 3 qualification in Business Administration. Upon completion of your apprenticeship, you will have the chance to move into a permanent role as a Business Support Officer within the team, at KSC pay grade on the Kent Scheme, with the starting salary of £26,956.

While there is an opportunity for a permanent position, securing the role is contingent upon successfully passing the interview, assessment, and meeting the role criteria. This means that we will keep the post open for you, but you must complete all required steps to secure the position.      

Level 3 Business Administrator Programme Overview:

• Develop, Implement, Maintain, and Improve Administrative Services: This apprenticeship training programme develops the knowledge, skills, and behaviours required to enhance administrative services.

• Entry Requirements:  You must be able to commit to the full length of the programme and meet the programme modules through your job role. If you do not have a level 2 or equivalent in Maths and English, you will be required to work towards achieving these qualifications as part of your apprenticeship.

• Apprenticeship eligibility:If you already hold a similar qualification in Business Administration, Business Management, Business Studies or a closely related subject you may not be eligible for apprenticeship funding.If you are unsure please make contact with us prior to applying to discuss (contact details below).

• Duration and Learning: Over the duration of 18 months, you will receive a combination of face-to-face and online training and support. You will undertake an online assessment to understand your learning style and needs, and you’re learning experience will be tailored accordingly.

• Off-the-Job Training: As part of the apprenticeship, 20% of your time in work must be dedicated to improving new skills. This can include online teaching, digital learning resources, workplace assessment, and one-to-one tuition.

• End-Point Assessment: Your learnt knowledge, skills, and behaviours will be assessed by an independent assessor in your end-point assessment (EPA), which typically involves elements such as multiple choice examination, portfolio building, interview, and presentation.

• Full overview of the Apprenticeship Standard can be found here;    

In addition to great learning we offer a range of employee benefits: 

• 29 days paid leave per year (+ bank holidays)

• Regular performance reviews throughout your apprenticeship  

• Access to discounts on a range of products/services through Kent Rewards

• Access to a range of staff groups

• Hybrid working - a mixture of home working and office-based working (depending on business need).

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.