Data Entry Operator

Operating within the Quality Assurance Department, this entry-level role involves accurately managing database records, verifying software signatures, and processing certification reports for global gaming jurisdictions.

While providing integrity to the casino and gambling industry for over 36 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry while leveraging your abilities to support team members in a fast-paced, dynamic environment. We are looking for a Data Entry Operator I to support the GLI team in Bangor.

Who We Are…

With over 36 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 480 jurisdictions worldwide.

Why You Should Work Here…

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world.

What You Will Accomplish Here…

The Data Entry Operator works within the Quality Assurance (QA) Department and is responsible for entering and editing complex information from a variety of internal and external sources. The QA Department focuses on letter writing, data entry, and translations for certification reports.  

This position will effectively support the QA team by focusing on the following:

• Maintains knowledge of GLI products/services, database procedures, and certification letter folders

• Updates jurisdictional information in the database against certifications in an accurate and efficient manner

• Creates projects in the Submissions Database from requests received from a variety of sources, such as emails, FTP downloads, etc.

• Operates peripheral equipment and runs verification programs to obtain a diverse collection of software signatures

• Processes draft and secondary portal reports, closing out files for withdrawal

• Researches daily database queries, correcting any errors or discrepancies

• Assists in troubleshooting database related issues by utilizing various GLI resources

• Maintains a daily log of submittal/non-submittal mail received

• Archives and retrieves media and hardware, as requested

• Answers internal database related questions, as needed

• Performs other duties as assigned

Education, Experience and Skills:

• Bachelors degree or equivalent education required

• A minimum of 1-2 years of related experience required

• Proficiency with Microsoft Word and Excel required

• Must have the ability to communicate, both orally and written, with other members of the team

• Must have the ability to handle and organize multiple projects and deadlines

• Must demonstrate a high degree of attention to quality, details, and correctness

Benefits

• 25 days holiday per year plus public holidays

• Pension plan

• Annual discretionary bonus

• Monthly events

• Opportunity to work in a  diverse work environment with global colleagues

Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.