Business Graduate - Consultant - Human Centred Design

This entry-level consulting position sits within the Human-Centred Design (HCD) team of the Global Technology Operations business unit.

Position Description:
At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI, you’ll join a community of graduates who are turning ambition into action and possibility into progress.

The Role – Business Graduate - Consultant - Human Centred Design
As a Graduate Business Consultant you’ll join our Human-Centred Design team within CGI’s Global Technology Operations (GTO) business area, where creativity, collaboration, and problem solving are central to the work we do. From day one, you’ll have the opportunity to contribute to meaningful projects that make a real impact.

Our graduates are trusted with responsibility from day one, contributing to some of the UK’s most exciting industries. You’ll contribute to the design of intuitive, accessible, and meaningful products and services that deliver positive outcomes for clients and communities.

Working alongside experienced consultants, designers, and technologists, you’ll develop creative and technical skills while gaining hands-on experience across a variety of industries. CGI empowers graduates to bring fresh thinking, collaborate openly, and grow in a supportive environment where curiosity, creativity, and innovation are encouraged.

Your future duties and responsibilities:
In this role, you will support the delivery of user-centred and insight-led projects that help clients improve products, services, and experiences. You’ll collaborate with multidisciplinary teams to understand user behaviours, contribute to research and discovery activities, and help shape solutions that are functional, intuitive, and engaging. You’ll gain exposure to Human-Centred Design approaches while developing consulting, communication, and problem-solving skills in a fast-paced and collaborative environment.

You’ll be encouraged to contribute ideas, ask questions, and explore creative ways to solve complex challenges. Working alongside experienced CGI Partners, you’ll build practical experience in user-focused design, stakeholder collaboration, and service improvement while developing the confidence to make a meaningful contribution to project outcomes.

Why Join Us?
At CGI, you’ll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes.

Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You’ll also join our Student Kick-start Initiative, where you’ll collaborate with other graduates on creative projects that deliver impact beyond your day-to-day role.

CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK ‘Best Employer’ by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Benefits:
Along with a competitive salary and a £1000 joining bonus, you’ll enjoy benefits that support every stage of your journey. You’ll share in CGI’s success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension.

Beyond the day job, you’ll connect with others through graduate networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable.

Required qualifications to be successful in this role:
We’re seeking individuals who have a genuine interest in Human-Centred Design and a curiosity about how people think, behave, and interact with products, services, and technology. We’re looking for creative and empathetic graduates who enjoy understanding user needs and solving problems through research, insight, and design thinking.

This role would suit candidates from a range of backgrounds including Human-Centred Design, Psychology, UX, Service Design, Digital Media, Product Design, and other creative or behavioural disciplines.

• Degree in Human-Centred Design, Psychology, UX Design, Service Design, Product Design, Digital Media, or another creative or behavioural discipline
• Strong empathy and interest in understanding human behaviour and user needs
• Interest in user research, behavioural insight, or experience design
• Creative and analytical approach to problem solving
• Ability to communicate ideas clearly and work collaboratively with others
• Interest in designing intuitive, accessible, and engaging products or services
• Awareness of user-centred design principles or digital experiences
• Enthusiasm for learning, innovation, and developing consulting skills
• Minimum 2:2 degree (some roles may require a 2:1 depending on the business unit)
• Flexibility to travel and work on different projects across the UK
• Enthusiasm for working in a fast-paced, project-based environment

Due to the security clearance requirements of this particular role UK nationality is required.

Desired skills

• Communication, Interpersonal, and Teamwork Skills

• Strong presentation skills

• Interest in understanding user needs, behaviours, and experiences

• Awareness of Human-Centred Design (HCD), User-Centred Design (UCD), or design thinking approaches

• Interest in designing intuitive, accessible, and inclusive products or services

• Basic understanding of Agile or iterative ways of working .

• Ability to prioritise tasks and adapt within fast-paced project environments

• Awareness of user research, insight gathering, or analysis techniques

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.