Customer Experience and Digital Design - UX Degree Apprenticeship

A 4-year User Experience (UX) Degree Apprenticeship at Capgemini, focused on designing and improving websites, apps and digital services through user research, UX design and collaboration on client projects.

Why choose a Degree Apprenticeship with Capgemini?

Kick-start your career as a User Experience degree apprentice with Capgemini.  This is a great way to start your career in Customer experience and Digital design while earning a salary and working towards a fully funded degree with Manchester Metropolitan University. This 4-year programme allows you to study part-time alongside your role, giving you the chance to apply what you learn straight away in a real working environment.

Throughout the programme, you’ll build knowledge in key areas such as:

•    UX design methods, 
•    Human behaviour and psychology, 
•    Research 
•    Future digital trends. 

You’ll benefit from:

•    A permanent, paid role with annual salary progression, while earning a fully funded degree and gaining valuable real-world experience.
•    Support from experienced professionals and a community of apprentices and graduates
•    Contributing to real projects

This is more than just a technology apprenticeship; it’s a creative and people-focused career path where you’ll learn how to design digital experiences that make a real difference to users.

Your Role

From day one, you’ll be part of an inclusive and supportive team where your ideas are valued, and you’ll have the opportunity to grow your confidence, creativity, and personal brand.

You’ll help design and improve how people interact with digital services such as websites, apps, and online platforms. Your role will focus on understanding users and creating experiences that are easy, clear, and enjoyable to use.

You’ll work as part of a team delivering real client projects, helping to transform existing services and design new ones. During your apprenticeship, you’ll gain hands-on experience across different areas of UX, giving you the opportunity to explore your interests while developing a strong foundation in user-centred design.

In your role, you will:

• Contribute to designing and improving digital user experiences

• Learn how to understand user needs and behaviours

• Work collaboratively with others to create effective solutions

At Capgemini, we are helping shape a new age of intelligence, partnering with clients across industries to harness AI, technology, and human potential to drive meaningful change. From your first week, you’ll meet inspiring people, learn from experienced professionals, and begin contributing to real projects.

This role combines creativity, problem-solving, and technology, making it an exciting opportunity for anyone interested in designing better digital experiences for real users.

This role is based in Telford, and you’ll typically be in the office up to 3 days a week, so you’ll need to be within commuting distance of the location. The nature of this role requires you to work on a secure site, if this isn't a suitable location for you, we encourage you to explore our other apprentice opportunities, with Capgemini, which are available at various locations across the UK.

To be eligible, you need:

7 GCSEs A*-C including Maths and English (4-9) or equivalent

Plus, one of the following:

•    3 A*-C A-Level across the 3 A-Levels (NOTE: AS Levels are not included)
•    Completed a L3 Apprenticeship with relevant UX work experience in the industry
•    BTEC (Merit, Distinction, Distinction minimum)

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and

• Meet the minimum essential criteria for the role.