The Access Bank UK Limited

Graduate Settlements Officer role in banking focused on processing transactions (FX, payments, trade finance), supporting treasury operations, and handling back-office financial processes with training and career development.The Access Bank UK Ltd has a strong presence across Africa, Europe, and key global markets including France, Malta, Hong Kong, and Dubai. Joining Access Bank offers unparalleled exposure to international finance, allowing professionals to work closely with diverse teams and markets across continents. This dynamic environment provides invaluable experience in cross-border banking operations, global trade, and sustainable finance. The Access Bank UK Ltd is the first bank in London to be awarded Platinum status by Investors in People (IIP) in 2020 demonstrating our commitment to high performance through good people management and strong company culture. This means there is a focus on clearly defined set of core values and the Bank encourages a sense of individual ownership and talent development whilst fostering team spirit and career progression. The Settlements Officer will be part of a highly effective team and will take an active part in the progression of the Bank as it enters the next stage of growthDuties:Inputting Treasury settlements.Processing FX, Money Markets, Securities and Savings products.Inputting/processing/authorising payments from a range of business areas including Trade Finance and Investment Operations.Processing and maintenance of Trade Finance and Mortgage loans products.Dealing with Bank-to-Bank enquiries.Providing cash management support to Treasury Front Office.Producing and submitting various external reports resulting from the Treasury activity being conducted.General database maintenance.Carrying out Payment investigations. Providing back-office support and service on banking operations. About you:You will be a recent graduate with a degree in a relevant subject.You are a dynamic team player who is adaptable and ready to take on a variety of challenging initiatives.You have a genuine interest in Financial Services.You are confident working with numbers and have a logical, analytical mindset.You are committed to delivering excellence, with exceptional standards of quality and professionalism.Why choose the Access Bank UK?We work closely in partnership with BPP and the Chartered Institute of Personnel & Development (CIPD) programmes. To further enhance the skill set and talent pool within the Bank, we have also established an internal mentoring programme, supported by external courses, to develop the skills of both mentors and the mentees. We are guided by our Core Values:ExcellenceInnovationPassion for CustomersProfessionalismEmpowered EmployeesLeadership Our Training CommitmentYou will receive training and coaching by working closely with our heads of departments, a designated mentor and buddy from across the business. You will be involved in a variety of learning and development initiatives such as cross department training, soft skills workshops and off-site events. Benefits As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.Eligible for a discretionary performance-related annual bonusWe put 10% of salary into your pension, even if you don’t contribute yourself.25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 yearsCompany funded Employee Assistance ProgrammeBenefits supporting you and your family, such as death-in-service benefitShare in Access Bank success by investing in our share plans after 5 years of service

Posted 26 days ago

Processing Officer role in banking focused on account setup, customer service, compliance checks (KYC/AML), and administrative processing, supporting daily banking operations.You will be part of an Investors In People Platinum award winning organisation. Our people are our core asset and are fundamental to our Bank’s continued development. The Bank has been awarded Platinum status by Investors in People (IIP) in 2020 demonstrating our commitment to high performance through good people management and strong company culture. With focus on clearly defined set of core values which underpin the vision. We encourage a sense of individual ownership and talent development whilst fostering team spirit and career progression.We are looking for dynamic team worker who is adaptable and prepared to take on challenging and varied initiatives within a rapidly developing business. Working under your own initiative and across a variety of different business areas you will have experience of delivering excellence as part of a multi-functional team whilst maintaining exceptional levels of quality, professionalism and at all times. About the role:The Processing Officer will report to the Processing Team Leader and will be part of a highly effective team and will take an active part in the progression of the Bank as it enters the next stage of growth.  Duties:The role requires a good level of customer service skills with an ability to:Take inbound and make outbound telephone calls and deal with enquiries appropriately.Check new account opening documentation received from Front Office teams.Process new and maturing Sensible Savings applications by post and online, performing the required Know your Customer (KYC) and Customer Due Diligence (CDD) checks and issuing the appropriate correspondence to customers.Ensure that all of the Bank’s Anti-Money Laundering, KYC and CDD requirements are met and all relevant searches are carried out. Create new Customer Identification Files (CIFs) and new customer accounts. Perform all aspects of ongoing account maintenance including the setup of customer Internet Banking and other account facilities where appropriate.Open, sort and distribute mail received throughout the day.Send customer documentations including statements and process the monthly account maintenance charges to customer accounts.Process Visa debit card applications, ordering and dispatching Visa cards, conducting card loads and unloads and supporting customers on their queries.Issue audit responses where requesting by internal or external parties.Provide support to the rest of the team, helping to ensure that all areas of work within the team are dealt with accurately and in a timely manner Person/Experience required:Someone educated to a degree level or have the relevant Customer Service experience.Someone with a keen eye for detail and accurate and timely data inputting and administration;The ability to work under your own initiative and to strict deadlines;Excellent customer service skills;Ability to multitask;Ability to work effectively as part of a team and;Ability to work and communicate effectively with other areas of the bank including Compliance, Risk, Settlements  and Relationship Management Team.Why work with The Access Bank UK Ltd?At The Access Bank UK we are committed to helping our employees reach their full potential through providing continuous learning opportunities and the tools and training to help them grow. We encourage a sense of individual ownership whilst fostering team spirit and are firmly committed to the diversity of our workforce. We are proud to have achieved the Investors in People Platinum accreditation, which is recognised across the world as a mark of excellence.  We are guided by our Core Values:·         Excellence·         Innovation·         Passion for Customers·         Professionalism·         Empowered Employees·         Leadership Benefits As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. Eligible for a discretionary performance-related annual bonusWe put 10% of salary into your pension, even if you don’t contribute yourself.25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 yearsCompany funded Employee Assistance ProgrammeBenefits supporting you and your family, such as death-in-service benefitShare in Access Bank success by investing in our share plans after 5 years of service

Posted 26 days ago

Graduate role in commercial banking focused on middle-office operations, supporting client accounts, compliance, and relationship management while gaining exposure to international finance and banking processes.The Access Bank UK Ltd has a strong presence across Africa, Europe, and key global markets including France, Malta, Hong Kong, and Dubai. Joining Access Bank as a graduate offers unparalleled exposure to international finance, allowing young professionals to work closely with diverse teams and markets across continents. This dynamic environment provides invaluable experience in cross-border banking operations, global trade, and sustainable finance.You will be part of an Investors In People Platinum award winning organisation. Our people are our core asset and are fundamental to our Bank’s continued development. The Bank has been awarded Platinum status by Investors in People (IIP) in 2020 demonstrating our commitment to high performance through good people management and strong company culture.About the role:The key aim of this role is to manage the middle office functions and roles in Commercial Banking SBU acting as an interface between the front office and back office in delivering customer expectations. The job holder will work extensively with the Relationship Managers and the Relationship Support Manager to develop new initiatives and support the business to attain set customer service expectations.Your day-to-day responsibilities:Assisting in coordinating and responding to all payment referrals related to signature irregularities, insufficient balances, foreign exchange conversions, and debit card top-ups;Assisting with preparation of customer anniversary reports and ensuring they are delivered in a timely manner;Assisting with the management and updating of the relationship management dashboard reports – Anniversary reviews, outstanding deferrals etc;Working directly with the Relationship Managers to ensure all compliance queries are responded to promptly;Reviewing account dormancy and funding reports, working with the RMs to ensure clients are proactively contacted to regularise their accounts;Responsible for the handling of calls/email enquiries;Planning and prioritising allocated workloads against agreed standards;Taking ownership for investigating and responding to internal and external requests accurately and efficiently;Ensuring all work completed is done so in accordance with applicable regulation, procedure and policy. Person/Experience requiredSomeone educated to a degree levelExcellent Customer Service Skills and ideally phone-based customer service experienceProficient with Microsoft Office (Word, Excel and PowerPoint)Communication: Strong communication skillsHas the ability to build professional relationships effectively, both in the immediate team and wider business Why work with The Access Bank UK Ltd?At The Access Bank UK we are committed to helping our employees reach their full potential through providing continuous learning opportunities and the tools and training to help them grow. We encourage a sense of individual ownership whilst fostering team spirit and are firmly committed to the diversity of our workforce. We are proud to have achieved the Investors in People Platinum accreditation, which is recognised across the world as a mark of excellence. We are guided by our Core Values:ExcellenceInnovationPassion for CustomersProfessionalismEmpowered EmployeesLeadershipOur Training CommitmentYou will receive training and coaching by working closely with our heads of departments, a designated mentor and buddy from across the business. You will be involved in a variety of learning and development initiatives such as cross department training, soft skills workshops and off-site events. BenefitsAs well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.Eligible for a discretionary performance-related annual bonusWe put 10% of salary into your pension, even if you don’t contribute yourself.25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 yearsCompany funded Employee Assistance ProgrammeBenefits supporting you and your family, such as death-in-service benefitShare in Access Bank success by investing in our share plans after 5 years of service

Posted 26 days ago