Peabody

A Data Products Analyst Apprenticeship at Peabody where you develop reporting and analytics solutions while gaining hands-on experience and completing a Level 4 qualification.Curious about data and how it can improve services? Looking to build a career in analytics while learning on the job? As a Data Products Analyst Apprentice at Peabody, you’ll help develop reporting and analytics products using our new enterprise data platform, supporting smarter decisions across the organisation.This is an exciting entry‑level opportunity designed for people who want to start a career in data and analytics. You’ll work closely with experienced data professionals, including the Head of Data Products, while completing a Level 4 Data Analyst Apprenticeship and gaining hands‑on experience delivering real data products that make a difference.What you’ll doSupport the development of reporting and analytics products using Peabody’s data platformWork with data engineers, platform engineers and business subject‑matter experts to deliver high‑quality data productsEngage with internal stakeholders to understand data needs and translate them into useful insightsExplore patterns, trends and connections in data to highlight opportunities for service improvement and transformationApply analytical techniques to challenge traditional approaches and identify innovative solutionsTest and quality‑assure data outputs to ensure accuracy, reliability and consistencyFollow data governance policies and the data management frameworkContribute to the analytics centre of excellence and promote a data‑driven cultureSupport evidence‑based business cases for transformation and change initiativesLearn how to analyse, visualise and present insights clearly for decision‑makersWhat you’ll gain from the apprenticeshipAs part of your 14‑month Level 4 Data Analyst Apprenticeship, you will:Dedicate off‑the‑job time to formal training, workshops and learning sessionsApply your learning through real projects and practical experienceComplete assignments, assessments and courseworkTake part in regular 1:1s, reviews and feedback sessionsReceive mentoring and support from experienced data professionalsBuild skills that support long‑term career developmentComplete a final End Point Assessment to demonstrate your knowledge and competenceThe training provider for this apprenticeship is Learn Tech. What you’ll needNo prior experience is required — this is a training role.You’ll be someone who:Is curious about data, technology and problem‑solvingEnjoys learning new skills and exploring new ideasLikes working with numbers, patterns or structured informationPays attention to detail and enjoys making sense of informationIs comfortable asking questions and working collaborativelyIs committed to completing the Level 4 Data Analyst Apprenticeship, including study timeNice to have (but not essential)Any self‑led exploration of data, coding or technology (e.g. Python, datasets, tutorials)Interest in how organisations use data to improve performance or decision‑makingEntry requirementsMinimum Level 2 qualifications (e.g. 5 GCSEs or equivalent)Eligibility to undertake an apprenticeship (subject to funding rules)Why Join Us?When you join Peabody, you’re joining a team guided by our values:Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We’re investing in data as a strategic capability and supporting new talent to grow and thrive.What We Offer30 days annual leave, plus bank holidaysTwo paid volunteering days each yearFlexible benefits scheme and employee discount portalLife assurance at 4x your salaryUp to 10% pension contributionFully funded Level 4 Data Analyst Apprenticeship

Posted 6 days ago

A Customer Contact Advisor Apprenticeship role providing front-of-house support, handling enquiries, and administrative tasks while working towards a Level 3 Business Administration qualification.About the roleAs a Customer Contact Advisor Apprentice, you’ll be a welcoming first point of contact for residents, visitors and colleagues, while also providing essential administrative support to our operational teams. This is a varied role combining front‑of‑house reception duties with office and business support tasks. You’ll be based mainly at our Thamesmead office, with regular cover required at our Charlton office, so flexibility is important.Alongside your role, you’ll work towards a Level 3 Business Administrator apprenticeship, gaining a recognised qualification and valuable on‑the‑job experience.What you’ll be doingWelcoming residents, visitors and colleaguesHandling enquiries face to face, by phone and by emailSupporting operational teams and signposting queriesManaging reception inboxes and shared spacesCompleting admin tasks, updating records and using internal systemsTaking part in training and development linked to your apprenticeshipAbout youYou’ll take pride in delivering a professional, high‑quality service and understand the importance of being a positive first point of contact for residents, visitors and colleagues.You will be:Customer‑focused and approachable, with a genuine commitment to helping people feel heard and supportedA clear and confident communicator, able to engage professionally face‑to‑face, by phone and by emailOrganised and reliable, with the ability to manage competing priorities and work effectively in a busy environmentComfortable in a front‑of‑house role, maintaining a calm, welcoming and professional presenceDetail‑focused and process‑driven, able to handle information accurately, confidentially and in line with proceduresA proactive team player, willing to collaborate with operational teams and take ownership of tasksMotivated to learn and develop, committed to completing a Level 3 Business Administrator apprenticeshipValues‑led and respectful, with a strong commitment to equality, diversity and inclusionOur values & what we offerWe deliver Simple, Safe and Smart services and live our values every day: Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises and Pull together.We offerSupport from our Academy and a dedicated mentorHands-on experienceHybrid working optionsUp to 30 days’ annual holiday plus bank holidays  Two additional paid volunteering days each year  Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assuranceUp to 10% pension contributionTo be eligible for this apprenticeship, you must:Be aged 18 or over.Not be in full-time education at the start of the apprenticeship.Not already hold qualifications at the same or a higher level in a similar subject. Have lived in the UK/EEA for at least 3 years prior to the commencement of your apprenticeshipYour residency status must remain valid for the entire duration of the apprenticeship.

Posted 6 days ago