North Yorkshire Council
North Yorkshire Council is responsible for delivering a wide range of local government services across England's largest rural county. We're responsible for education, social care, health, highways, libraries, trading standards and household waste recycling centres as well as hundreds of other services to a population of circa 600,000 residents. Our residents are represented by 72 elected members and the council is Conservative controlled. We are on a journey of change and modernisation over the next five years, changing the ways that we engage with the public and the ways that we work with communities in general. Whilst the challenges ahead are not to be under-estimated, there will be positive opportunities to be more efficient, to do many things better and smarter than we have before and ways of working that are better for our service areas. As we shape the organisation of the future, we will do so around core principles including: • Putting customers at the heart of all we do • Enabling stronger communities • Working in partnership • Ensuring value for money • Valuing and investing in staff • Being an innovative and learning organisation
Open roles at North Yorkshire Council
2 roles
Graduate Estates Surveyor
North Yorkshire Council
Northallerton | Durham, UK
Supports commercial and residential property valuations, estate and asset management, rent reviews, lease negotiations, property inspections, acquisitions and disposals.Align Property Services are looking for a motivated Graduate Estates Surveyor to join our highly experienced and growing Estates and Valuation team. This is an excellent opportunity to gain hands-on experience working on a diverse portfolio of public and private sector clients. You’ll benefit from structured support, mentoring from senior professionals with decades of shared experience, and a strong pipeline of work already in place - providing long-term career development in a collaborative environment. Align Property Services, who are we?We are an award-winning building design consultancy, with our Commercial Agency team recently winning the ''Best Office Deal'' award at The Yorkshire Commercial Real Estate Awards 2025.Align Property Services is a Limited Company, wholly owned by North Yorkshire Council and we are one of the largest multi-discipline building design consultancies in the North of England. We are collaborative in the way we work, offering a broad range of services in Architecture, Sustainability, Building Surveying, Project Management, Civil & Structural, Transport Planning, Bridges, Highways & Drainage Engineering, Mechanical & Electrical Engineering, Quantity Surveying, CDM, Property Advisory & Estate Management.We are dynamic and diverse in our approach to projects, from valuing small gardens to multi-million-pound listed structures including schools, fire stations, care homes and other public and commercial buildings across the UK. With new projects and contracts in development with North Yorkshire Council and other public and private sector clients, it is an exciting time to join us as we continue to evolve.What you’ll be doingSupport the delivery of commercial and residential property valuations.Assist with Right to Buy and asset valuation projects.Contribute to estate and asset management activities.Support rent reviews, lease negotiations and landlord and tenant matters.Undertake property inspections, site visits and client meetings.Assist with property disposals and acquisition activities.Build relationships with clients, occupiers, local authorities and other stakeholders.Maintain property records and support the delivery of professional property advice.Work collaboratively with colleagues across multiple disciplines. What we’re looking forA graduate with a relevant degree in Estate Management, Real Estate, Property Management or a related discipline.A strong interest in valuation, estate management and general practice surveying.Excellent communication and relationship-building skills.Good organisational skills and the ability to manage a varied workload.Confidence working independently and as part of a team.Strong IT skills, including Microsoft Office.A full UK driving licence.In return for your commitment, we offer:A Competitive salary up to £40,000 per year, dependent on your skills and experience.Enrolment on to a company pension scheme which we will contribute to up 6%.25 days holiday per year, plus bank holidays, with opportunity to purchase up to 10 additional annual leave days per leave year.Hybrid working to support you in a healthy work-life balance.Professional development through varying project work.A benefits scheme which includes a good maternity leave package, cycle2work scheme and our online voucher portal giving access to discounts from leading retailers to help you save on shopping, days out, or nights in.Access to Health Assured Employee Assistance Programme and Counselling Service.Stability in your role - public sector security in a private sector industry.
Posted today
Graduate Trainee - Service Design and Digital Adoption (User Experience)
North Yorkshire Council
Harrogate, UK
Supports user research, accessibility reviews, wireframing, prototyping and usability testing to improve council services and digital products through user-centred design.Are you passionate about understanding people's needs and designing services that work for everyone? Do you enjoy solving problems, improving user experiences and helping organisations deliver simpler, more effective services? Would you like to develop your skills in user research, accessibility and service design whilst helping shape the future of public services in North Yorkshire? If the answer is yes, then we want to hear from you! About the roleAs a Graduate Trainee, you'll join our Service Design and Digital Adoption (SDDA) team within Transformation Services. Transformation Services is an innovative and fast-paced service focused on helping North Yorkshire Council continually improve the way it delivers services. We work with teams across the organisation to understand customer needs, improve user and customer experiences and support the successful delivery of change. Our work helps ensure services are effective, efficient and designed around the people who use them. You'll work as part of the team's User Experience (UX) practice, supporting user research, user-centred design and accessibility activities across council services and digital products. Working alongside experienced UX professionals, you'll contribute to user research, accessibility, usability and service improvement activities that help ensure services are accessible, easy to use and designed around genuine user needs. You'll be involved in a range of activities including:· user research and insight gathering· accessibility reviews and inclusive design· wireframing, prototyping and interaction design· usability testing and evaluation· analysing service performance and identifying opportunities for improvement· Supporting the design and continuous improvement of digital products and services· Exploring opportunities for digital innovation, automation and service improvementThis role offers an excellent foundation for a career in user experience (UX), digital products, automation or service improvement. You'll receive mentoring and support from experienced practitioners whilst gaining hands-on experience of researching user needs, evaluating designs and improving services that have a real impact on local communities across North Yorkshire. Alongside your role, you'll take part in our Graduate Development Programme, with a structured package of learning and development opportunities. This includes leadership and management training, mentoring and peer support, online learning and access to our Graduate Network. You'll have opportunities to develop your skills, build your professional network and support your career development within local government. About youWe're looking for someone with a passion for improving services through user-centred design, digital solutions and innovation. You'll be curious, empathetic and motivated to understand people's needs, using evidence and insight to help improve services and experiences.You'll enjoy problem solving, working collaboratively and balancing user needs with organisational objectives. You will be educated to degree level. Your studies should have included user experience, service design, interaction design, human-computer interaction, digital product design, psychology, research methods or other user-centred design approaches. Through your studies, placement year or employment, you'll have gained some experience of user-centred design approaches. This may include:· user research· usability testing· accessibility and inclusive design· interaction design· wireframing or prototyping· service design· customer experience improvement· design thinking or human-centred design methods· process improvement, automation or digital innovation activities We don't expect you to be an experienced UX professional, but you should be able to demonstrate your understanding of UX principles and explain how they can be used to improve services and experiences.Key responsibilitiesAs part of the graduate programme, you will:· Support user research activities to understand the needs, behaviours and experiences of service users, including those with accessibility requirements.· Assist in the design and improvement of council services and digital products using user-centred design principles.· Support accessibility reviews, usability testing and service evaluations.· Create and contribute to wireframes, prototypes, user flows and other design artefacts.· Help monitor service performance and identify opportunities for continuous improvement.· Communicate insights, findings and recommendations to colleagues and stakeholders.· Work collaboratively with service teams, business analysts, product managers, developers and other specialists.· Support the promotion of user-centred design, accessibility and service design good practice across the organisation.
Posted today
Graduate Estates Surveyor
North Yorkshire Council
Northallerton | Durham, UK
Supports commercial and residential property valuations, estate and asset management, rent reviews, lease negotiations, property inspections, acquisitions and disposals.Align Property Services are looking for a motivated Graduate Estates Surveyor to join our highly experienced and growing Estates and Valuation team. This is an excellent opportunity to gain hands-on experience working on a diverse portfolio of public and private sector clients. You’ll benefit from structured support, mentoring from senior professionals with decades of shared experience, and a strong pipeline of work already in place - providing long-term career development in a collaborative environment. Align Property Services, who are we?We are an award-winning building design consultancy, with our Commercial Agency team recently winning the ''Best Office Deal'' award at The Yorkshire Commercial Real Estate Awards 2025.Align Property Services is a Limited Company, wholly owned by North Yorkshire Council and we are one of the largest multi-discipline building design consultancies in the North of England. We are collaborative in the way we work, offering a broad range of services in Architecture, Sustainability, Building Surveying, Project Management, Civil & Structural, Transport Planning, Bridges, Highways & Drainage Engineering, Mechanical & Electrical Engineering, Quantity Surveying, CDM, Property Advisory & Estate Management.We are dynamic and diverse in our approach to projects, from valuing small gardens to multi-million-pound listed structures including schools, fire stations, care homes and other public and commercial buildings across the UK. With new projects and contracts in development with North Yorkshire Council and other public and private sector clients, it is an exciting time to join us as we continue to evolve.What you’ll be doingSupport the delivery of commercial and residential property valuations.Assist with Right to Buy and asset valuation projects.Contribute to estate and asset management activities.Support rent reviews, lease negotiations and landlord and tenant matters.Undertake property inspections, site visits and client meetings.Assist with property disposals and acquisition activities.Build relationships with clients, occupiers, local authorities and other stakeholders.Maintain property records and support the delivery of professional property advice.Work collaboratively with colleagues across multiple disciplines. What we’re looking forA graduate with a relevant degree in Estate Management, Real Estate, Property Management or a related discipline.A strong interest in valuation, estate management and general practice surveying.Excellent communication and relationship-building skills.Good organisational skills and the ability to manage a varied workload.Confidence working independently and as part of a team.Strong IT skills, including Microsoft Office.A full UK driving licence.In return for your commitment, we offer:A Competitive salary up to £40,000 per year, dependent on your skills and experience.Enrolment on to a company pension scheme which we will contribute to up 6%.25 days holiday per year, plus bank holidays, with opportunity to purchase up to 10 additional annual leave days per leave year.Hybrid working to support you in a healthy work-life balance.Professional development through varying project work.A benefits scheme which includes a good maternity leave package, cycle2work scheme and our online voucher portal giving access to discounts from leading retailers to help you save on shopping, days out, or nights in.Access to Health Assured Employee Assistance Programme and Counselling Service.Stability in your role - public sector security in a private sector industry.
Posted today
Graduate Trainee - Service Design and Digital Adoption (User Experience)
North Yorkshire Council
Harrogate, UK
Supports user research, accessibility reviews, wireframing, prototyping and usability testing to improve council services and digital products through user-centred design.Are you passionate about understanding people's needs and designing services that work for everyone? Do you enjoy solving problems, improving user experiences and helping organisations deliver simpler, more effective services? Would you like to develop your skills in user research, accessibility and service design whilst helping shape the future of public services in North Yorkshire? If the answer is yes, then we want to hear from you! About the roleAs a Graduate Trainee, you'll join our Service Design and Digital Adoption (SDDA) team within Transformation Services. Transformation Services is an innovative and fast-paced service focused on helping North Yorkshire Council continually improve the way it delivers services. We work with teams across the organisation to understand customer needs, improve user and customer experiences and support the successful delivery of change. Our work helps ensure services are effective, efficient and designed around the people who use them. You'll work as part of the team's User Experience (UX) practice, supporting user research, user-centred design and accessibility activities across council services and digital products. Working alongside experienced UX professionals, you'll contribute to user research, accessibility, usability and service improvement activities that help ensure services are accessible, easy to use and designed around genuine user needs. You'll be involved in a range of activities including:· user research and insight gathering· accessibility reviews and inclusive design· wireframing, prototyping and interaction design· usability testing and evaluation· analysing service performance and identifying opportunities for improvement· Supporting the design and continuous improvement of digital products and services· Exploring opportunities for digital innovation, automation and service improvementThis role offers an excellent foundation for a career in user experience (UX), digital products, automation or service improvement. You'll receive mentoring and support from experienced practitioners whilst gaining hands-on experience of researching user needs, evaluating designs and improving services that have a real impact on local communities across North Yorkshire. Alongside your role, you'll take part in our Graduate Development Programme, with a structured package of learning and development opportunities. This includes leadership and management training, mentoring and peer support, online learning and access to our Graduate Network. You'll have opportunities to develop your skills, build your professional network and support your career development within local government. About youWe're looking for someone with a passion for improving services through user-centred design, digital solutions and innovation. You'll be curious, empathetic and motivated to understand people's needs, using evidence and insight to help improve services and experiences.You'll enjoy problem solving, working collaboratively and balancing user needs with organisational objectives. You will be educated to degree level. Your studies should have included user experience, service design, interaction design, human-computer interaction, digital product design, psychology, research methods or other user-centred design approaches. Through your studies, placement year or employment, you'll have gained some experience of user-centred design approaches. This may include:· user research· usability testing· accessibility and inclusive design· interaction design· wireframing or prototyping· service design· customer experience improvement· design thinking or human-centred design methods· process improvement, automation or digital innovation activities We don't expect you to be an experienced UX professional, but you should be able to demonstrate your understanding of UX principles and explain how they can be used to improve services and experiences.Key responsibilitiesAs part of the graduate programme, you will:· Support user research activities to understand the needs, behaviours and experiences of service users, including those with accessibility requirements.· Assist in the design and improvement of council services and digital products using user-centred design principles.· Support accessibility reviews, usability testing and service evaluations.· Create and contribute to wireframes, prototypes, user flows and other design artefacts.· Help monitor service performance and identify opportunities for continuous improvement.· Communicate insights, findings and recommendations to colleagues and stakeholders.· Work collaboratively with service teams, business analysts, product managers, developers and other specialists.· Support the promotion of user-centred design, accessibility and service design good practice across the organisation.
Posted today
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