NatWest Group
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
Open roles at NatWest Group
2 roles
Relationship Management Apprentice
NatWest Group
Dundee, Scotland
This banking relationship management apprenticeship focuses on supporting corporate clients, preparing comprehensive meeting briefs for Relationship Managers, and guiding business customers through various commercial lending application processes while working toward a Level 6 Providing Financial Services qualification.Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.Qualification gained: Providing Financial Services Level 6Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.What you'll doAs a Relationship Management Apprentice, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes.Day-to-day you’ll be:Managing diaries and booking appointments, and preparing high quality meeting briefs and customer information for Relationship ManagersUnderstanding customer needs and explaining the various lending options available and helping with the application and approval requestDeveloping your banking knowledge across systems, processes, products, and the broader Commercial banking marketContributing to a positive learning culture and investing time in your own professional developmentHow we invest in youOur apprenticeships will support you to learn, grow and build a career you are proud of.You’ll also get:A starting salary of £25,785Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contributionA fully funded apprenticeship - Providing Financial Services Level 6The skills you'll needWe’re looking for people who love learning, are driven to succeed and can communicate well, while building strong relationships at all levels.You’ll also:Keep the customer at the centre of everything you doBe creative and open to new ideasSolve problems proactively and confidently offer solutionsUse analytical and logical thinking, and adapt well to changePlan and organise your work effectively, prioritising your time wellEligibilityOur apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.Inclusion and accessibilityWe’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
Posted 3 days ago
Customer Service Apprentice
NatWest Group
Rotherham, UK
This banking customer service apprenticeship focuses on handling inquiries from commercial and institutional clients, managing account requests, and collating data to support financial goals while completing a Level 3 Financial Services Customer Adviser qualification.Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.Qualification gained: Financial Services Customer Adviser L3Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.What you'll doAs a Customer Service Apprentice, you’ll be the first point of contact, building strong relationships with new and existing customers, focusing on delivering an excellent experience, helping the organisation meet all its financial goals and achieve positive outcomes. You’ll also be capturing, collating, and preparing management information accurately, following recognised processes and best practicesDay-to-day you’ll be:Responding to queries from both customers and internal stakeholders promptly, ensuring information is clear, helpful, and delivered within agreed timelinesProcessing customer and team requests accurately, following approved procedures and meeting agreed turnaround times and service level standardsIdentifying opportunities to remove inefficient processes and suggest improvements for automation or simplification to enhance customer and business outcomesContributing to a positive learning culture and investing time in your own professional development and knowledge sharing with your peersHow we invest in youOur apprenticeships will support you to learn, grow and build a career you are proud of.You’ll also get:A starting salary of £25,785 pro rataFlexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contributionA fully funded apprenticeship - Financial Services Customer Adviser L3The skills you'll needTo thrive in this role, you’ll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing.You’ll also:Keep the customer at the centre of everything you doBe creative and open to new ideasSolve problems proactively and confidently offer solutionsUse analytical and logical thinking, and adapt well to changePlan and organise your work effectively, prioritising your time wellEligibilityOur apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn’t manage to achieve the desired grades or cannot provide evidence of your qualifications, then we’ll support you during your apprenticeship.You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.Inclusion and accessibilityWe’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
Posted 3 days ago
Relationship Management Apprentice
NatWest Group
Dundee, Scotland
This banking relationship management apprenticeship focuses on supporting corporate clients, preparing comprehensive meeting briefs for Relationship Managers, and guiding business customers through various commercial lending application processes while working toward a Level 6 Providing Financial Services qualification.Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.Qualification gained: Providing Financial Services Level 6Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.What you'll doAs a Relationship Management Apprentice, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes.Day-to-day you’ll be:Managing diaries and booking appointments, and preparing high quality meeting briefs and customer information for Relationship ManagersUnderstanding customer needs and explaining the various lending options available and helping with the application and approval requestDeveloping your banking knowledge across systems, processes, products, and the broader Commercial banking marketContributing to a positive learning culture and investing time in your own professional developmentHow we invest in youOur apprenticeships will support you to learn, grow and build a career you are proud of.You’ll also get:A starting salary of £25,785Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contributionA fully funded apprenticeship - Providing Financial Services Level 6The skills you'll needWe’re looking for people who love learning, are driven to succeed and can communicate well, while building strong relationships at all levels.You’ll also:Keep the customer at the centre of everything you doBe creative and open to new ideasSolve problems proactively and confidently offer solutionsUse analytical and logical thinking, and adapt well to changePlan and organise your work effectively, prioritising your time wellEligibilityOur apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.Inclusion and accessibilityWe’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
Posted 3 days ago
Customer Service Apprentice
NatWest Group
Rotherham, UK
This banking customer service apprenticeship focuses on handling inquiries from commercial and institutional clients, managing account requests, and collating data to support financial goals while completing a Level 3 Financial Services Customer Adviser qualification.Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.Qualification gained: Financial Services Customer Adviser L3Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.What you'll doAs a Customer Service Apprentice, you’ll be the first point of contact, building strong relationships with new and existing customers, focusing on delivering an excellent experience, helping the organisation meet all its financial goals and achieve positive outcomes. You’ll also be capturing, collating, and preparing management information accurately, following recognised processes and best practicesDay-to-day you’ll be:Responding to queries from both customers and internal stakeholders promptly, ensuring information is clear, helpful, and delivered within agreed timelinesProcessing customer and team requests accurately, following approved procedures and meeting agreed turnaround times and service level standardsIdentifying opportunities to remove inefficient processes and suggest improvements for automation or simplification to enhance customer and business outcomesContributing to a positive learning culture and investing time in your own professional development and knowledge sharing with your peersHow we invest in youOur apprenticeships will support you to learn, grow and build a career you are proud of.You’ll also get:A starting salary of £25,785 pro rataFlexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contributionA fully funded apprenticeship - Financial Services Customer Adviser L3The skills you'll needTo thrive in this role, you’ll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing.You’ll also:Keep the customer at the centre of everything you doBe creative and open to new ideasSolve problems proactively and confidently offer solutionsUse analytical and logical thinking, and adapt well to changePlan and organise your work effectively, prioritising your time wellEligibilityOur apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn’t manage to achieve the desired grades or cannot provide evidence of your qualifications, then we’ll support you during your apprenticeship.You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.Inclusion and accessibilityWe’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
Posted 3 days ago
STAY IN
THE KN
W
No spam, just the latest roles and career advice delivered straight to your inbox.
© Gradworx 2026