Lowell

Operating within the litigation department of a major debt recovery law firm, this entry-level Legal Recoveries Associate role focuses on conducting empathetic telephone conversations with customers to establish affordable payment plans and support queries linked to the legal recovery process.Start your career as a Legal Recoveries Associate in our Litigation department, where you’ll build valuable experience, develop confidence in customer conversations and play a part in helping people move towards better financial health.If you’ve recently graduated, or you’re looking for your first permanent role after university, this is a great opportunity to develop skills that will support your long-term career. You’ll speak to customers over the telephone about their accounts, take time to understand their circumstances and help them find the right way forward. This could include setting up affordable payment plans, supporting queries linked to litigation processes and completing regular reviews to make sure payments remain suitable.The role can be challenging, as some customers may be in vulnerable situations, but you’ll be fully supported through structured training, coaching and guidance from your team. It’s a role where empathy, resilience and good judgement really matter — and where you can make a real difference to people’s lives.Why this could be a great first step after university:You’ll build strong communication, problem-solving and decision-making skills from day one.You’ll gain experience in a regulated financial services environment, with structured training to help you get up to speed.You’ll learn how to have meaningful customer conversations, support people through challenging situations and find fair outcomes.You’ll be part of a permanent role with clear expectations, coaching and opportunities to keep developing.You don’t need contact centre or legal experience — we’re more interested in your attitude, curiosity and willingness to learn.What we’re looking for:Enthusiasm, passion and a positive approach to learning.Resilience and adaptability when things change.Strong communication skills, with the confidence to speak to different people.A genuine desire to help customers in a compassionate and practical way.The motivation to work towards goals and keep improving.Experience from part-time work, volunteering, retail, hospitality, sales, societies, placements or other customer-facing environments would be helpful — but it isn’t essential.If you’re excited about this role but don’t meet every requirement, don’t worry — we’d still love to hear from you. Your degree, life experience, part-time work or personal strengths could all bring something valuable to the team.What you’ll get:   A performance related quarterly incentive bonus where you can earn up to an additional 20% of your quarterly earnings. A discretionary annual bonus for a job well done, earn up to 10% of your annual salary. 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover.  Hybrid working for the best of both worlds—collaboration and focus.  Free onsite parking, saving you time and money.Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most.  Peace of mind with life assurance that supports your loved ones, no matter what.  A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.  So, who are we?  We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group. We’re on a mission to make credit work better for all.   We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.   According to The Sunday Times, we’re proud to be on their ‘Best Places to Work’ list for the third year running. Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great.   We celebrate and share success, learn from failure, embrace change, and savour challenge.   Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times.    Ready to join us?  At Lowell, we’re committed to helping you grow — both personally and professionally. Whether this is your first permanent role after university or your next step into financial services, we’ll give you the tools, support and opportunities to build confidence, develop your skills and shape your career.You won’t be expected to know everything on day one. What matters most is that you’re willing to learn, open to feedback and motivated by doing work that has a positive impact.We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed.  Apply today—be part of something meaningful. 

Posted 2 days ago

Operating within the UK division, this Graduate Finance Analyst position focuses on manipulating operational data to forecast income, manage costs, map out corporate cash flows, and generate executive reports for board meetings.Join us as a Finance Analyst and play a key part within our UK Finance team. You’ll focus on analysing what’s driving performance across the business and sharing those insights with your team and the wider finance community, including Treasury. It’s a great opportunity for a recent graduate to take the next step and start building a long-term career in finance.In this role, you’ll get hands-on with real business data, turning numbers into clear, easy-to-understand insights that help people make better decisions. You’ll work closely with colleagues to support forecasts for income, costs and cash flow, and play a key role in budgeting and reforecasting throughout the year. Using tools like Excel, you’ll spot trends, build simple models and help explain what’s really going on behind the numbers. You’ll also share your findings in a clear and engaging way, from team updates through to board-level reports, while gaining exposure across different areas of finance to help you learn and grow. What we need from you:Recent graduate or around 1 years’ experience in a finance or related rolePrevious experience in a medium-sized finance team would be an advantageConfident using Microsoft Office, particularly Excel (modelling experience is a plus) and PowerPointStrong attention to detail with good analytical skillsCurious, proactive and keen to learn, with a willingness to build technical knowledgeIf you’re excited about this role but don’t meet every requirement – don’t worry, still apply. Your unique perspective could be just what we’re looking for.   What you’ll get:   A discretionary annual bonus to reward your impact  3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover.  Hybrid working for the best of both worlds—collaboration and focus.  Free onsite parking, saving you time and money.  Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most.  Peace of mind with life assurance that supports your loved ones, no matter what.  A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.  Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.   So, who are we?  We’re on a mission to make credit work better for all.   We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.   According to The Sunday Times, we’re one of the best places to work in the UK, (we’re proud to be on their ‘Best Places to Work’ list for the third year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great.    We celebrate and share success, learn from failure, embrace change, and savour challenge.    Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times.    Ready to join us?  At Lowell, we’re committed to helping you grow—both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive.  We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed.   Apply today and shape the start of your finance journey.

Posted 2 days ago