Manages public liability and property damage claims from initial notification to pre-litigation settlement, ensuring accurate case records, compliance with client service standards, and effective communication with claimants and clients.Ready to take your legal career to the next level? If so we are seeking a claims hander to join our Casualty Team.The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.Key Accountabilities• To pro-actively manage a caseload of Public Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA’s• Ensure quality service standards and productivity levels are maintained to a high standard• Undertake appropriate additional tasks provided by the Team LeaderExperience, Skills and Qualifications• 6 months relevant experience or law degree or equivalent • Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independentlyValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Our ValuesWe are connected We are DynamicWe are Innovative We succeed togetherBenefits25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Simply Health Care Cash PlanWeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeingDeath In Service – after 1 years’ servicePension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme*Tech Scheme*Season Ticket Loan*Gym Flex*Access to Online Discount SitesDiscounted Gourmet Society MembershipDiscounted Tickets for Merlin Attractions nationwideDiscounts at local retail outlets*after successfully completing probationAbout KeoghsKeoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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