GIG Retail

Retail Media Operations role focused on managing marketing campaigns for retailers and FMCG brands. You’ll handle campaign bookings, spreadsheets and data accuracy, creative asset delivery, client communication, and resolving day-to-day campaign issues.Who are we?We’re GIG – a people-first business with creativity and commerce at our heart. We work with brands and retailers across the globe, delivering strategic retail media solutions that cut through the noise. We’re driven by our values – from Integrity and Accountability to having People at Heart. It’s how we do business, and it’s why our team is at the centre of everything we do. The role:As a retail media agency, we act as the bridge between retailers and FMCG brands. We’re looking for a high-energy individual, who thrives in a fast-paced environment and wants to build and progress a career in retail media.In this position, you will play a key role in collaborating with brands to manage their marketing campaigns, within the framework of documented processes for your named clients. You will follow established procedures to ensure consistency and efficiency in campaign execution.You will be responsible for maintaining the integrity of our operations administration and should be able to build professional relationships, ensuring open communication and alignment across your stakeholders (the retailer, the brands and our internal sales team).Key Responsibilities:Execute end-to-end administrative workflows across marketing campaign bookings, ensuring strict adherence to internal and external processes.Manage detailed spreadsheets with a high degree of accuracy. You will be responsible for identifying any discrepancies and ensuring data integrity across all platforms.Represent the business in a professional manner, building and maintaining strong relationships with clients and brands.The delivery of printed and digital media assets, ensuring all creative materials comply with brand toolkits and specific client requirements.Act as a first line of defence for day-to-day challenges, escalating when needed to the Campaign Operations Manager.What you’ll bring to the role:Logical thinker with strong attention to detailCurious and proactive problem-solverComfortable working both independently and as part of a teamExcellent organisation and time managementStrong communication, collaboration and relationship-building skills Technical Skills:Proficient in MS Office/Google, especially Excel (Advanced), PowerPoint and WordQualifications, Training or Education:GCSE (or equivalent) in Maths & English (numeracy and written skills essential)A Levels or equivalent including at least one numerate subject We value people at heart:At GIG, we believe in building a workplace where everyone feels they belong. We’re proud of our culture – built on trust, collaboration, and the belief that work should be as fun as it is fulfilling. If you want to be part of a business that’s growing, evolving, and always aiming to be better than yesterday, we’d love to hear from you. Benefits:27 days holiday, plus bank holidays, 4 "joker" half days and your birthday offHybrid and flexible working policyVibrant agency environment with regular social and wellbeing activitiesEnhanced maternity/paternity payElectric Car Scheme Cycling to work scheme Income protection, Death in Service and Pension Scheme.Employee Discounts

Posted 10 days ago