EQUANS

Develop AI and automation skills through a two-year apprenticeship, supporting digital transformation, workflow automation, and data-driven operational improvements.Equans is looking for an AI & Automation Apprentice to join our team on the HMCTS, based out of our Head Office in Bevis Marks, EC3A 7BA. This is a Fixed Term Contract for 24 months on a full time basis working 40 hours per week. On offer is a competitive salary and excellent benefits package. Join EQUANS as an AI & Automation Apprentice and be part of our mission to drive operational excellence through cutting-edge AI and automation technologies. You will support the design, deployment, and continuous improvement of AI-driven and automated solutions across our National Contracts portfolio, helping to streamline operations and enhance service delivery.This is an exciting opportunity to develop practical skills working within EQUANS’ approved AI ecosystem including OneAI and Microsoft Copilot, contributing to digital transformation initiatives that improve SLA performance, reporting accuracy, and operational visibility while reducing manual work. What will you deliver? Support design and implementation of automation workflows to boost efficiencyAssist in developing AI solutions that transform operational data into actionable insightsContribute to scaling and standardising automation across multiple contractsHelp automate SLA monitoring and escalation processesAssist in identifying at-risk tasks for proactive interventionReduce manual administrative workload related to tracking and follow-upSupport creation of automated notifications, reminders, and escalation workflowsAssist in improving communication quality and coordination among teams and stakeholdersHelp develop and maintain Power BI dashboards and performance reportsSupport enhancement of data quality and reporting accuracyContribute to automating data refresh, validation, and exception reportingUtilise approved AI tools to analyse data and support operationsAssist in developing and refining AI prompts and templates for recurring tasksSupport creation of structured AI workspaces aligned with operational needsEnsure compliance with EQUANS AI governance, data protection, and security policiesUse only approved AI tools and adhere to responsible AI practices What can we offer you? On offer is a competitive salary and excellent benefits package, which includes; 24 days annual leave (+ public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app  Who are you? Essential:Passion for AI, automation, and data-driven solutionsStrong analytical and problem-solving abilitiesGood communication and interpersonal skillsQuick learner with adaptability to new tools and technologiesDesirable:Familiarity with Power BI, Power Automate, or ExcelBasic understanding of data and reporting principlesAwareness of operational or service delivery environmentWho are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.  

Posted 16 days ago

Develop customer service and administrative skills through a two-year apprenticeship, supporting facilities management helpdesk operations and coordinating maintenance requests.Equans is looking for an Apprentice Customer Service Co-ordinator to join our team on our new Home Office contract in Stoke-On-Trent, ST4 4DB. This is a 2 year, full time apprenticeship role working 40 hours per week, Monday to Friday, 8 hours per day between 08:00 and 18:00 with a 30 minute unpaid break.  Shifts will alternate weekly either 08:00 to 16:30 or 09:30 to 18:00. The Apprentice Customer Service Centre (CSC) in Stoke-on-Trent provides helpdesk and business support services to a wide range of facilities management contracts. The Apprentice CSC Co-ordinator is expected to deliver excellent administration skills, including email and telephony. You will respond to, plan and organise the full life cycle of planned and reactive work requests. This will include planning and dispatching of Maintenance works to a number of engineers, sub-contractors and site managers across various locations. You will provide administrative support including telephony and emails where appropriate.  You will work closely with the team but be expected to demonstrate the ability to work on your own initiative.The Apprentice Customer Service Centre Co-ordinator will be learning and mastering technical skills, customer service abilities, and operational efficiency.What will you deliver?Helpdesk software managing and tracking service requests.Handle calls as well as emails and ensure jobs are logged accurately and provide reassurance to stakeholders both internal and customers. Analysing and troubleshooting technical issues related to facilities and equipment.Developing a full understanding of building systems, maintenance procedures, and relevant regulations.What can we offer you?24 days annual leave (+ public holidays)Life Cover equivalent to 1 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network24/7 Employee Assistance Program and access to mental wellbeing appWho are we looking for?Any previous work experience full or part time in office environment Previous experience of Microsoft Office applications including Word and ExcelStrong attention to detail Excellent communication and organisation skillsPost holder must pass and maintain Baseline Personnel Security Standard (BPSS) Who are we?EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Posted 16 days ago

Develop health, safety, environmental, and quality (SHEQ) expertise through a Level 3 apprenticeship while supporting compliance, audits, inspections, and workplace safety initiatives.Equans is looking for an Apprentice SHEQ Officer to join our team in Wath upon Dearne, South Yorkshire on a 2 year fixed term basis. This is a full time role working 40 hours per week. On offer is apprentice wage and benefits package.General OverviewTo become a fully trained SHEQ Advisor commencing with the attainment of the Safety, Health and Environment Technician Level 3 Apprenticeship. The apprentice SHEQ will be office based and expected to travel by their own means within the employers operating area. What will you deliver?To work with the management and delivery teams of the organisation to advise on the statutory health, safety and environmental requirements as they affect the company’s operations.Assist to develop, review and check on the implementation of safe systems of work, investigate accidents, analyse data and present findings to the management team.Engage with all aspects of the organisation to support a culture that ensures that everyone is able to return home unharmed, every day.Understand the moral reasons for good safety, health and environmental working practices, including how a SHE management system works and the range of standards a typical HSE professional would be involved with.Learn about the statutory health, safety and environmental legislation and sources of associated guidance and information applicable to the working environment.Understand appropriate methods for identifying, evaluating and controlling hazards relevant to the workplace.Assist the Senior SHEQ Advisor in delivery of SHEQ project work, including the undertaking of site inspections/audits.Ensure that standards and quality of work produced is in accordance with best practice and fit for purpose. What can we offer you?On offer is a competitive salary, and benefits package, which includes;24 days annual leave (+ public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network24/7 Employee Assistance Program and access to mental wellbeing app Who are we looking for?Must be dependable and attend work/college without exception.Minimum of 2 A-levels or equivalent qualificationAble to communicate effectively in both written and spoken communicationEnthusiastic and self-motivatedAble to work with a diverse range of people, both alone and as part of a teamConfident and able to challenge behaviour that is inconsistent with a positive SHE cultureReliable, professional attitude and approach to workDemonstrate an eye for detail and commitment to delivering excellent standardsComputer literate in MS Office Who are we?Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Posted 16 days ago