Emerson

Technical Sales Support role providing technical assistance for fluid automation products, handling customer enquiries and quotations, resolving application issues, supporting sales activities, and contributing to continuous improvement.Job DescriptionAre you a technical professional or a recent graduate eager to develop your career in a dynamic, innovative-driven environment? We are waiting for you to join our Technical Sales Support position in Manchester. This role offers an opportunity to build your expertise and grow within a global organization. You will provide best technical support about Fluid Automation Products & Solutions to Customers, Sales Representatives, Business partners and Intermediaries; guarantee a positive Customer Experience managing speedy and knowledgeable responses that solve their problems; applying Company policies. Ensure efficient collaboration with technical support, order management, outside sales or any other department involved in managing speedy and knowledgeable responses that solve Customer’s problems.In This Role, Your Responsibilities Will Be:Handle technical enquiries for entire portfolio.Handle technical requests and quotations (RFQ).Track quotations to Customers, on behalf of Salespersons.Provide technical service assistance relating to application problems with products installed in the field; provide recommended solutions/corrective actions; ensure all Customer requests are properly handled and closed to Customer SatisfactionProvide competitor product cross-references, as requiredGenerate leads for sales force through active listening and probing for customer requirements and opportunitiesProvide internal feedback within the company regarding customer concerns, by gathering and analyzing the broad source of information collected through Customer interactionsDetect non-conformities and report them; contributes to continuous improvementOn request, participate in trade shows for both duty and surveys as requested by Sales & MarketingMaintain and develop full knowledge of product portfolio; keep update on new products and portfolio evolution: product range evolutions, new products introduction, obsolescence, replacement productsEnsure that any activity, task, and responsibility, as well as all transactions, are managed and performed in full compliance with the Company ITC certification program and with the Quality and Environmental Management System Who You Are:You display a can-do attitude in good and bad times. You partner with others to get work done. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You acquire data from multiple and diverse sources when solving problems. You break down objectives into appropriate initiatives and actions. You act with a clear sense of ownership.  For This Role, You Will Need:Details oriented, ability to work under time pressure and multi-tasks, good judgment skillsStrong analytical skills and problem-solving abilities; proactiveGood Customer sense; interest for Commercial role and environmentCooperative; willingness to interact and work with others; team playerExcellent verbal and written communication skills. Fluent English. Direct and interactive computer skills and electronic business interfaces: Outlook, Microsoft Office Preferred Qualifications That Set You Apart:Preferably bachelor’s degree in engineering – Mechanical, Electrical or Engineering technology Our Culture & Commitment to You:At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognise the importance of employee wellbeing. We prioritise providing competitive benefit plans to meet yours and your family’s physical, mental, financial, and social needs. We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.

Posted today

Graduate Sales Engineer role combining engineering, technical sales, customer demonstrations, applications support and technical marketing, with extensive training and opportunities to develop a long-term career in technical sales or applications engineering.DescriptionThe Graduate Sales Engineering role is designed for early engineers who want to develop careers technical sales, applications engineering, and technical marketing. You will benefit from extensive training programs, including training on NI products and related technologies, our sales process, public speaking, instructor skills, and on our customers and markets they serve. We're looking for engineers who thrive in teams and enjoy time spent with customers discussing complex engineering problems. Applicants will demonstrate resilience and a passion to excel. The successful applicant will demonstrate confidence in sharing new ideas and strive to keep updated with market developments, competitors, customer demand, and new product lines to develop their technical acumen, customer understanding, and soft skills. In This Role, Your Responsibilities Will Be:Spend your first 6 months in rapid learning, gaining expertise with NI tools and our sales process while supporting NI customers and their technical challengesAfter 6 months, you will partner with an Account Manager to support customer sales requests, provide demos, training, and customer configurationBalance your time between inbound sales demand, marketing generated leads, customer presentations and demos, and your prospecting activities to generate new demand and pipelineDevelop test and measurement expertise to equip you for your future careerQualify demand and escalate opportunities to Account Managers to drive growthProvide coaching and mentorship to others within the teamWork cooperatively with many departments at NI, including sales, marketing, technical support, operations, and business unitsTravel to customer sites to conduct training courses, lunch and learns, and product presentations  Collaborate with our partner and distribution channelCreate a business plan to drive business success in your territory, identifying the right actions and resources to needed to support business outcomesWho You Are: You place a high value on proactive customer facing activity. You demonstrate strong initiative and problem-solving skills. You love learning about new technology. You are passionate about establishing and building relationships through exceptional communication and customer advocacyYou are energetic, enthusiastic, and maintain a positive outlook. For This Role, You Will Need:Bachelor of Science in Electrical Engineering, Computer Engineering, Computer Science, Mechanical or Biomedical EngineeringStrong desire to pursue a long-term career in technical sales, marketing, or applications engineeringSolid understanding of electronics, computers, and high-level programming languages (C, Python, LabVIEW, etc)Ability to relocate to a Reading (UK) for minimum of 2 yearsWillingness to relocate elsewhere in Europe if interested in Sales or Applications Engineering pathAvailable for moderate travelEnglish language competency and effective communication skills Preferred Qualifications That Set You Apart:You gain the respect of others, have an entrepreneurial spirit, and are seen as a leaderYou listen attentively and able to grasp fast-paced technical conversationsYou have a strong customer service attitude, work ethic and drive to succeedOther European language competencies Our Culture & Commitment to You:At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives, because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

Posted today