DPD UK

A Graduate Operations Analyst role at DPD UK focused on analysing parcel volumes, planning delivery routes and staff rosters, reducing operational costs, and improving efficiency across the delivery network.Salary: Up to: £42k per year + BonusDPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.DPD is a Valuable 500 company and a Disability Confident Employer.Job DescriptionPurpose of PositionIn this role you will be responsible for supporting our Operational teams, producing route plans and roster patterns to ensure capability is maintained in the most cost effective and compliant way without compromising service levels.In this role you will be responsible for supporting our Operational teams analysing volume forecasts, producing route plans and roster patterns to ensure capability is maintained in the most cost effective way without compromising service levels. Key responsibilities of this role include:Analysing and manipulating data from spreadsheets and other in-house systems which will enable you to report on volumes of parcelsMonitoring and assessing the progress of on-going projectsIdentifying ways to reduce costs by implementation of agreed processes which will increase efficienciesLiaising with Hub Management to resolve any issues within the Network and promote efficienciesLiaising with the Network to arrange ad-hoc collectionsLiaising with Depot Management of Operations Support to plan efficient routesMaintaining effective communication between Hub and NetworkQualificationsWhat we’re looking for; A Graduate; ideally Mathematics or other Analytical or Statistical Subject You will be analytical, data focused, highly organised and have exceptional attention to detail Someone who is focused on reducing operational costs and create efficienciesYou will be able to work as part of a team and build rapport with other departmentsYou will be analytical, data focused, highly organised and have exceptional attention to detail You will have a strong working knowledge of Excel/Google Sheets and be able to demonstrate a good knowledge of formulas and other Microsoft/G Suite packagesSomeone that really enjoys resolving problems and demonstrates high levels of self-motivation and flexibility.An confident communicator with the ability to communicate at all levels Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring  and Accountability.Additional InformationAbout our BenefitsWe recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…Holiday tradingEnhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension schemeHealth Kiosks visiting every locationVitality at WorkFree On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shoppingMilestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glassesJoining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

Posted 15 days ago

Develop a career in ethics and compliance by supporting policy management, risk assessments, whistleblowing processes, compliance reporting, and employee training through an apprenticeship.Company Description​​​​​Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst  ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your careerDPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!DPD is a Valuable 500 company and a Disability Confident EmployerJob DescriptionPurpose of Position The Ethics Compliance Apprentice will support the Ethics Compliance Officer in the continued development of the ethics compliance framework and system for DPD UK. The post holder will be required to work with the Ethics Compliance Officer, Chief Compliance Officer and managers from all functions across the organisation to assist in promoting and enhancing the ethical integrity of the Company, and assist in embedding an ethical culture. The role will work closely with the Legal and Compliance team and other key functional stakeholders such as People & Talent. We are looking for someone who is keen to build a career in Ethics Compliance and has a genuine interest in doing the right thing. This is an excellent opportunity for someone who is motivated to learn and develop within a supported team.Key Tasks/Areas of Responsibility Ethics Compliance Framework and System - Supporting the Ethics Compliance Officer in the management, continued development and review of the ethics compliance framework and system including: Policies and procedures e.g. Whistleblower Policy, Conflicts of Interest Policy, Gifts & Hospitality Policy Risk assessments on all ethics compliance topics in collaboration with the Internal Audit function e.g. Anti-Corruption, Duty of Care Disclosures systems for reporting of potential Conflicts of Interests and Gifts & Hospitality, including acting as a back office userWhistleblower alert line including acting as a trusted userAlerts and Disclosures supporting in whistleblower alerts and disclosures in accordance with the applicable policies and proceduresData and Reporting - Analysing all ethics compliance data and developing meaningful reporting templates and cycles to inform the Senior Leadership Team of key trends and issues Training Programme - Supporting in the delivery of all ethics related training Communications - Supporting the development of communications on compliance topics to the organisation Group Reporting - Supporting in the completion of Geopost reporting requirements on the ethics compliance topics for DPD UK Guidance - Providing ad hoc ethics compliance guidance to employees including queries into the ethics email inbox  QualificationsCandidates must have achieved 4 GCSE's at grade 4 or aboveThe successful candidate will: Demonstrate honesty, integrity, and professionalism in everything they doBe trustworthy and able to handle confidential and sensitive information with discretionHave a mature and responsible approach and attention to detailBe organised and able to manage multiple tasks effectivelyEnjoy working with data, with the ability to gather and analyse the information accurately Be curious, proactive and willing to ask questions and continuously learnNo previous experience in Ethics Compliance is required. We’re looking for someone with the right attitude, values and potential and we’ll provide the training and support needed to help you develop a successful career in this fieldAdditional InformationAbout our benefits:We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…Holiday tradingEnhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension schemeFree onsite car parking for all employeesHealth Kiosks visiting every locationDiscounted shopping from 100’s of retailers including up to 5% off supermarket shoppingMilestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glassesJoining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

Posted 28 days ago

Develop business administration skills by managing customer invoice queries, accounts receivable, and payment collections while completing a Level 3 Business Administration apprenticeship.Company DescriptionJoin us on our journey as we aim to be the UK’s most sustainable delivery company, whilst  ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly  £2 billion, that can offer you great benefits and plenty of opportunities to progress your careerDPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!DPD is a Valuable 500 company and a Disability Confident EmployerJob DescriptionTo administer the resolution of customer invoices queries subsequentlyissuing credit notes where applicable.To proactively contact customers via telephone and email to secure paymentcommitments for invoices ensuring they are paid to agreed payment terms.Key Tasks/Areas of Responsibility● Investigate customer invoice queries against clearly defined policiesand administer credit notes where appropriate.● Manage accounts receivable ledger, proactively contacting customersvia telephone and email to ensure invoices are paid to agreed paymentterms● Manage inbound calls and email relating to all of the above areasensuring our customers expectations are always appropriately met● Actively engage with internal departments such as Sales, CustomerRelationship Management, Customer Services and Finance whereappropriate to ensure all of the above are achieved● Ensure all tasks are completed with agreed timescales ensuring alldefined quality standards are met.● Complete adhoc tasks in relation to the above when appropriateQualificationsMinimum Qualifications and Experience:Candidates must have achieved GCSE/Level 2 in Maths and English.Apprentices must have achieved a pass at GCSE/Level 2 in Maths and English before they can complete their final exams. Providers for the chosen qualification may also set their own eligibility criteria that candidates must meet.Apprenticeship Qualification:Completion of a Level 3 Business Admin qualification.Additional InformationWhat we’re looking for;Familiar with Google Workspace (GMail/GSheet) or Microsoft Office package (Word and Excel primarily)Independently motivated, with the ability to take on tasks and duties without immediate directionExcellent communication skills and the ability to communicate effectively at all levelsHigh attention to detail to produce accurate and quality workAn individual who has the ability to welcome and adapt to change, within a forward thinking business.Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and AccountabilitySpecial Conditions:Rates of Pay: Apprentices at DPD are paid above the national standard apprenticeship payStudy leaveOpportunity to work in a clean, health and safety conscious environmentFunded Training to develop your skillsThe opportunity to progress your career within the businessFurther training to develop wider skills Access to MyBenefits and DPD rewards programmeKey Measures of Performance:Compliance to training and qualification scheduleProductivityAttendance recordTraining reportsAssigned mentor report

Posted 28 days ago

Support DPD's sustainability initiatives by managing carbon reporting, stakeholder engagement, emissions data, and environmental projects while completing a sustainability apprenticeship.Company DescriptionJoin us on our journey as we aim to be the UK’s most sustainable delivery company, whilst  ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly  £2 billion, that can offer you great benefits and plenty of opportunities to progress your careerDPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!DPD is a Valuable 500 company and a Disability Confident EmployerJob DescriptionTo support DPD in their mission to be the UKs leader in sustainable delivery by taking learnings from the apprenticeship qualification and using this to drive initiatives, projects and ways of working. Key Tasks/Areas of Responsibility● Completing customer carbon reporting on a monthly, quarterly, and adhoc basis utilising the existing reporting framework● Monitoring the team mailbox and responding to queries in a professional and timely manner● Liaising with customers regarding granular carbon data requirements and preparing reports to fulfill these requests● Processing invoices relating to the use of external stakeholders e.g. consultancies and charities● Identification and development of projects suitable for the DPD Eco Fund● Maintaining excellent relationships with external stakeholders such as charities and partners involved in Relove and Eco Fund initiatives● Developing knowledge and capability in relation to the application of sustainability-related legislation and supporting with implementation● Management of supplier relationships for the purpose of gathering emissions data and working closely with internal teams to manage and communicate this data● Developing communication skills through various mediums to support in the engagement of internal and external stakeholders● Building relationships with stakeholders across the business to support in the implementation of projects● Supporting at off-site meetings and events with external stakeholders such as customers and charity partners● Operating effectively within organisational, financial, and resource constraints and policies, and being compliant with statutory safety and employment regulations● Maintaining high levels of professional conduct, ethical behaviour and integrity at all times QualificationsMinimum Qualifications and Experience● Candidates must have completed three A-Levels, minimum grade C ● Apprentices must have achieved a pass at GCSE/Level 2 in Maths and English before they can complete their final exams.Additional InformationWhat we’re looking for;● Passionate and interested in Sustainability and Corporate, Social, Responsibility (CSR)● High level of attention to detail● Good communication skills● Constant and curious learner with a desire to continuously develop their skills set and knowledge base● Familiar with Google Workspace (GMail/GSheet) or Microsoft Office package (Word and Excel primarily)● Independently motivated, with the ability to take on tasks and duties without immediate direction● Excellent communication skills and the ability to communicate effectively at all levels● High attention to detail to produce accurate and quality work● Willing to travel to alternative DPD locations and external events on an adhoc basis where required ● An individual who has the ability to welcome and adapt to change, within a forward thinking business.● Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

Posted 28 days ago