DLA Piper

Reception and Legal Administration Apprentice role providing front-of-house customer service and administrative support to legal teams within a global law firm.This role is primarily based within Reception, providing a professional front-of-house service while also supporting the Legal Administration Hub with a range of administrative tasks for fee earners.The DLA Piper Property & Workplace department provides premises and office services including management and maintenance of the firm's property portfolio and business support services including but not restricted to maintenance, storage, archiving, mail services, logistics, catering, vending, reception, switchboard services, security, cleaning, hospitality and meeting room support, refurbishments, projects and relocations, health and safety compliance.'Apprentice eligibilityYou will need GCSEs in Maths and English at Grade C/4 or aboveYou need to have the right to work in the UK and have lived in the UK for the last 3 yearsMain duties and responsibilitiesMeeting and greeting all clients and visitors to ensure a good first impression of the firm is achievedBooking meeting rooms and hospitality requirements via a computerised booking systemBooking and setting up video conferencingDealing with queries and requests from internal and external clients and visitors at all levelsEnsure meeting rooms are clean and tidy fully stocked and have the correct IT equipment installed and operationalLiaising with the catering team to ensure meals and refreshments arrive on timeAssisting with meeting room furniture set upsSetting up audio visual equipment and IT equipmentOrganising taxis for clients and staffBooking parkingProcessing flower order requestsAssisting clients/visitors with enquires relating to directions etc.Report upwardly to the reception Team LeaderBuild a good working relationship with all Business Support teamsReporting cleaning jobs through the correct channelsReporting maintenance jobs through the correct channelsFiling and e-filing of relevant paperwork and all documents in a timely mannerOpening of matters in iManageProcessing invoices and simple expense claimsAssisting with meeting arrangements including restaurant bookings, in-house room bookings, catering and IT requirementsEntering client details into contact database (Interaction)Organising courier deliveries and collectionsAssisting with team event arrangementsOther administrative duties as requiredAbout youExperience operating in a corporate environmentPolite, professional and friendlySmartly presentedExcellent communication skills both written and spokenStrong interpersonal skillsCustomer service focusedEnthusiastic with a 'can do' attitudeGood timekeeping and attendanceGood numeracy skillsHigh standard of literacyProficient in the use of Microsoft office software packages ideally with experience of operating a room booking system and setting up audio visual and IT equipmentHave the ability to prioritise and multi taskDemonstrates flexibility, initiative and a willingness to take responsibilityAble to work as part of a teamAble to work calmly under pressureAbout UsWe're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.At DLA Piper, we understand that inclusion is not a one-size-fits-all concept. We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm. By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.

Posted 4 days ago